Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joseph Cruz

Staten Island,NY

Summary

I'm an ambitious and hard-working student enrolled in CSI College. I have multiple job experience that included hands-on work and client-oriented jobs. I always try to do my best and do what's best for my future. In CSI i plan to fulfill my goals and earn a degree of bachelors. I'm not sure what will happen after college but I'm sure that I want to change the world whether I have a business or something else, I will leave my mark.

Overview

5
5
years of professional experience

Work History

Server

Ho'Brah
Staten Island, NY
06.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Greeted guests and provided menus.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.

Busboy

Ho'Brah Taco Joint
Staten Island, NY
06.2021 - Current
  • Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Established methods for prompt dish collection and upkeep of healthy dining room.
  • Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
  • Helped employees complete required activities during peak periods.

House Cleaner Assistant

House Owner
Staten Island, NY
NaN NaN - Current
  • Performed basic housekeeping duties such as linen washing, dishwashing, vacuuming, dusting and mopping.
  • Used dusting and polishing skills to leave clean and shiny appearance on all surfaces.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.

Plumber Apprentice

Buzco Plumbing
Staten Island, NY
06.2019 - 09.2020
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Identified and located required tools prior to starting each project.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Completed basic and semi-skilled plumbing work by following instruction from Plumber Master.
  • Maintained neat and well-organized worksites by removing debris and sharp objects and cleaning up after shift.

Education

Current Student - Business And Computer Science

College of Staten Island of The City University of New York
Staten Island, NY
06.2026

High School Diploma -

College of Staten Island High School
Staten Island, NY
06.2022

Skills

  • Exceptional time management
  • Excellent oral and written communication
  • Customer-oriented
  • Hardworking
  • Physically strong
  • Hospitality background
  • Exceptional communicator
  • Decision making skills
  • Blueprint reading
  • Basic math aptitude
  • Relationship building
  • Reliable and trustworthy
  • Working collaboratively
  • Teambuilding
  • Computer skills
  • Cleanliness and Organization
  • Clear Communication
  • Service-Oriented

Languages

Spanish
Full Professional

Timeline

Server

Ho'Brah
06.2022 - Current

Busboy

Ho'Brah Taco Joint
06.2021 - Current

Plumber Apprentice

Buzco Plumbing
06.2019 - 09.2020

House Cleaner Assistant

House Owner
NaN NaN - Current

Current Student - Business And Computer Science

College of Staten Island of The City University of New York

High School Diploma -

College of Staten Island High School

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Joseph Cruz