Joseph D. Dey III
Traverse City,MI
Summary
Dynamic sales leader with a proven track record at AT&T, adept in WAN-LAN Design and cross-functional team leadership. Excelled in boosting market share and revenue, evidenced by achieving over 200% of sales goals. Skilled in Salesforce.com and partnership development, consistently delivering top-tier client solutions and driving significant growth.
Overview
20
20
years of professional experience
Work History
Client Solution Executive III - GEM
AT&T
, MI
12.2022 - Current
- Cultivated and maintained customer connections.
- Frequently partnered with clients to develop value-added solutions for their business challenges.
- Develops responses to Request for Proposals
- Utilizes consultative selling skills to close sales within assigned accounts
- Oversee client module of over 1800 customers across more than 50 counties in Mid and Northern Michigan.
- Collaborated daily with Government, Education and Medical Services to address complex networking needs.
- Experienced in implementing MEC protocols, managing WAN/LAN infrastructures, deploying SaaS solutions, telephony integrations and wireless communications.
Director of Sales
Michigan Broadband Services
03.2019 - 12.2022
- MBBS is both an ILEC and CLEC located in Northern Michigan, serving over 3500 homes and businesses with both coax and fiber optic internet
- Led a team of Sales Executives, Project Managers, Service Technicians and channel agents to expand Fiber Optic market share in Traverse City and Escanaba.
- Key highlights include:
- Launched OTT offerings for UCaaS and Stream TV
- Led integration of Salesforce CRM, project management procedures, and post-implementation processes.
- Demonstrated leadership in both individual and coaching capacities throughout the sales procurement cycle.
- Regularly lead sales meetings with prospective clients, Doctors, retail businesses and present to boards to successfully promote MBBS’ products
- Increased our fiber customer base from >50 customers and $7k monthly reoccurring revenue (MRR) to 400+ customers and more than $150k/mo
- MRR.
Sr. Technology Consultant-Sales Manager
Central Interconnect/Sirus Inc
03.2017 - 03.2019
- Delivered Data Solutions and Business Telephone Systems to clients in West Michigan.
- Contracted to launch in-house UCaaS Sales Platform
- Led channel partnerships and coordinated field sales activities with ShoreTel Partners.
- Provided education to key partners through both in-person visits and online conferences.
- Conducted consultations with clients to recommend ShoreTel products.
- Possessed comprehensive knowledge of financial, ERP, ecommerce and software applications.
- 1MM+ in yearly Gross Sales Revenue generated
Technical Consultant
Millennia Technologies Advanced
10.2014 - 02.2017
- Recognized as a top ShoreTel Partner based in Michigan.
- Achieved status of largest ShoreTel partner in Michigan by annual sales and total customers.
- Planned and initiated sales strategy for ShoreTel UCaaS.
- Developed and negotiated strategic partnerships with VARs, product suppliers and service companies
- Collaborated with ShoreTel's leading Cloud Agent in UCaaS for 2016, exceeding targets by over 200%.
- Produced 100+ new logos and $75K of MRR in 18 month run
- Produced significant results contributing to company's top 20 finish among ShoreTel’s 2016 Global Channel Partners.
Director of Sales-Territory Manager
Network Solutions of Wisconsin, Network Solutions of Wisconsin, Inc
Wausau, WI
11.2010 - 02.2013
- Delivered robust and high-availability technology solutions to financial institutions in the Midwest.
- Delivered exceptional IT support services and unmatched customer satisfaction.
- Establish and oversee standards for sales order creation, invoicing, accounts receivables, and collections to enhance cash flow.
- Defined innovative product lines and service offerings.
- Managed and maintained comprehensive forecast systems for new clientele.
- Cultivated and managed new vendor relationships to elevate customer satisfaction.
- Achieved 100% growth in company revenue with-in 12 months and nearly 300% growth in 24 months
- Facilitated monthly and quarterly strategic steering meetings with business leaders, including owners, Presidents, Controllers, and board members to ensure initiatives are achieved.
- Secured authorization from a leading Wisconsin medical facility to finalize the largest deal in company's two-decade history.
- ($800,000 SLA)
- Increased NSI's market share and brand visibility through successful state-wide marketing during first year.
Bank Manager/Business Development Officer
Associated Bank
Wausau, WI
08.2009 - 10.2010
- Regional bank holding company offering extensive retail and commercial banking services.
- Gained comprehensive knowledge of retail banking products to drive sales behaviors effectively.
- Consistently created new business partnerships via day-to-day B2B interactions.
- Conducted daily, weekly, and monthly sales coaching sessions.
- Directed and oversaw the functioning of bank sales operations.
- Consistently oversee bank compliance and regulatory guidelines.
- Established frequent internal and external customer contact along with regular involvement in The United Way Emerging Leaders, Toastmasters, The Jaycees, Wausau Chamber and BNI International community programs.
Area Sales Manager
Wells Fargo
Southwest MI
05.2005 - 04.2009
- Completed a four-year tenure in Southwest Michigan.
- Managed senior credit analysts and 1st tier management staff in a 67 zip code area.
- I developed an expertise in leadership, consumer and business to business sales, recruiting, operations management and strategic planning
- Coordinated with territory partners and key opinion leaders to effectively manage market exceeding $126 million in assets and revenue.
- Promoted financial products to diverse clients including businesses, focus groups, and consumers in Greater Detroit and Southwest Michigan.
- Relocated from high-performing Farmington Hills territory with $100 million OPR to turn around under-performing Kalamazoo territory with $26 million OPR.
- Developed and trained a high-performing sales team.
- Became Branch Manager within 18 months through three promotions based on work ethic.
- Served as Michigan District Ambassador for TBT loan product.
- Oversaw development of district-wide sales approaches in Michigan.
- Recruited, interviewed, and hired top candidates by forming trusted alliances with key leaders of elite colleges and athletic programs across the state.
- Ranked #3 YTD in generating over $3.1 million in revenue for a FORTUNE 50 Company.
- Ranked second in YTD sales production with over $4.2 million generated.
- 1 of 248 in monthly Regional Sales-$486,758 #1 of 248 in monthly Sales-$723,255 #3 of 248 in monthly Sales-$565,275
- Coached top two sales representatives to achieve highest total production in 2008 for FORTUNE 50 company.
Education
Advanced Sales SC-335e Candidate Sky Intensive Demo Presentation ShoreTel Enterprise Sales Cloud Approved (SESCA) ShoreTel Enterprise Sales Cloud Enabled (SESCE) ShoreTel Demo Certified -
06.2016
Bachelor of Arts - Business Administration - Equivalent (Finance)
Alma College
Alma, MINAMSR Medical Sales Training Program RMSR Number 89962013 -
NAMSR
Skills
- WAN-LAN Design
- Salesforcecom
- Teams
- GoToMeeting / WebEx
- Needs Analysis
- Training & Development
- Microsoft Office
- SEO
- ROI Analysis
- BVOIP
- Managed Services
- WAN/LAN
- Marketing
- Staffing
- Talent management
- Branding
- Training and development
- Cross-functional team leadership
- Partnership development
- Market growth
- Team leadership
- Departmental operations management
- Sales
- Strategy
- Operations Start-up
- Client account management
- Negotiation skills
- New business development
- Strategic planning
- Business case development
- Leadership/communication skills
- Project management
- Partnership building
Timeline
Client Solution Executive III - GEM
AT&T
12.2022 - Current
Director of Sales
Michigan Broadband Services
03.2019 - 12.2022
Sr. Technology Consultant-Sales Manager
Central Interconnect/Sirus Inc
03.2017 - 03.2019
Technical Consultant
Millennia Technologies Advanced
10.2014 - 02.2017
Director of Sales-Territory Manager
Network Solutions of Wisconsin, Network Solutions of Wisconsin, Inc
11.2010 - 02.2013
Bank Manager/Business Development Officer
Associated Bank
08.2009 - 10.2010
Area Sales Manager
Wells Fargo
05.2005 - 04.2009
Advanced Sales SC-335e Candidate Sky Intensive Demo Presentation ShoreTel Enterprise Sales Cloud Approved (SESCA) ShoreTel Enterprise Sales Cloud Enabled (SESCE) ShoreTel Demo Certified -
Bachelor of Arts - Business Administration - Equivalent (Finance)
Alma College
NAMSR Medical Sales Training Program RMSR Number 89962013 -
NAMSR