Joseph D. Short
Omaha,Nebraska
Summary
Currently enrolled at the University of Nebraska, Omaha, where I am working to obtain a Bachelor's in Business Administration, focusing on Sales and Investment Science. I then plan to work toward a Master’s in Business Administration. I have advanced expertise in computer programs such as Microsoft Excel, Word, and CAD. Looking to leverage knowledge and experience in a career-level position.
Overview
6
6
years of professional experience
Work History
Automotive Detail Technician, Automotive Lot Porter / Service Advisor /Product Specialist
Baxter Auto
01.2018 - 01.2020
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Answered questions and provided information about customer related orders.
- Managed over 50 customer calls per day
- Maintained a clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
Customer Service Representative / Sales Consultant
Hy-Vee
01.2020 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisors
- Answered constant flow of customer calls with minimal wait times.
- Sold the most amount of Hy-Vee + Memberships within one week, at 113 memberships sold
- Answered customer telephone calls promptly to avoid on-hold wait times.
Forklift Operator
R+L Global Logistics
01.2023 - Current
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Education
Highschool Diploma -
Millard West High School
Associates Degree - Business Administration
University of Nebraska Omaha
Bachelor of Science - Business Administration and Investment Science
University of Nebraska At Omaha
Omaha, NE05.2024
Skills
- Work Orders
- Calm and Pleasant Demeanor
- Industry Trends
- Records Accuracy
- Expertise in Excel
Timeline
Forklift Operator
R+L Global Logistics
01.2023 - Current
Customer Service Representative / Sales Consultant
Hy-Vee
01.2020 - 01.2023
Automotive Detail Technician, Automotive Lot Porter / Service Advisor /Product Specialist
Baxter Auto
01.2018 - 01.2020
Highschool Diploma -
Millard West High School
Associates Degree - Business Administration
University of Nebraska Omaha
Bachelor of Science - Business Administration and Investment Science
University of Nebraska At Omaha
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