Joseph Daniel Vonderhaar
Albuquerque,NM
Summary
Technology and education professional with a Bachelor's degree in Psychology and current graduate studies in Artificial Intelligence and Machine Learning. Experienced in instructional technology, IT support, digital literacy instruction, mentorship, and student success programming. Skilled at helping diverse learners understand and use technology through clear communication, troubleshooting, and hands-on support, with a strong interest in applying AI, educational technology, and human-centered design to create more accessible and engaging learning experiences.
Overview
4
4
years of professional experience
Work History
Instructional Support Technician
Central New Mexico Community College
Albuquerque, NM
03.2026 - Current
- Provided technical support for hardware and software issues, ensuring quick resolution for users.
- Assisted in troubleshooting network connectivity problems to maintain consistent access to resources.
- Documented user requests and solutions in ticketing system for future reference and training purposes.
- Collaborated with team members to streamline support processes, improving overall service efficiency.
TECHNOLOGY COACH
Teeniors
Socorro, NM
05.2025 - Current
- Assisted seniors throughout New Mexico in acquiring essential technology skills through virtual and in-person tutoring sessions.
- Assisted in evaluating participant progress and adapting content accordingly.
- Utilized various digital tools to enhance learning experiences.
- Provided ongoing support to participants during technology workshops.
MATCH Coordinator
New Mexico Tech
Socorro, NM
08.2025 - 02.2026
- Oversaw mentor participation in weekly match classes and documented key insights.
- Facilitated communication with absent mentors through detailed notes.
- Coordinated monthly one-on-one sessions with each mentor to enhance engagement.
- Organized and executed all match events seamlessly. Managed ongoing updates to the match website to ensure accuracy.
NMT STEM OUTREACH
New Mexico Tech
Socorro, NM
09.2024 - 02.2026
- Assisted in organizing state science olympiad and science fair for NM.
- Managed paperwork and spreadsheets for event coordination. Supported event setup and logistics.
IT Technician
New Mexico Tech
Socorro, NM
01.2023 - 08.2024
- Installed and configured hardware and software for diverse user needs
- Provided technical support for troubleshooting network and system issues
- Conducted system upgrades to enhance performance and security
- Collaborated with teams to streamline IT operations and improve response times
Substitute Teacher/Mentor/Tutor
Socorro Consolidated Schools
Socorro, NM
08.2022 - 02.2026
- Developed and implemented lesson plans to maintain classroom continuity and engagement.
- Adapted teaching strategies to accommodate diverse learning styles and needs.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Collaborated with regular teachers to ensure seamless transitions and instructional support.
Front Counter Staff Member
Great Harvest Bread Co.
Albuquerque, NM
04.2022 - 01.2025
- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Managed front counter operations, ensuring efficient order processing and accurate transactions.
- Assisted customers with selecting appropriate bread options. Wrapped products for customer convenience. Prepared bread for display and sale.
- Maintained cleanliness and organization of the front counter area to promote a welcoming environment.
Education
Bachelor of Arts - Psychology
New Mexico Institute of Mining And Technology
Socorro, NM05-2026
Skills
- Troubleshooting abilities
- Remote support
- Technical support
- Troubleshooting skills
- Friendly, positive attitude
- Time management
- Computer skills
- People management
- Project management
- Project coordination
- Intermediate in Film Editing, 3d modeling, MATLAB, Java, Javascript, SQL, and C
Timeline
Instructional Support Technician
Central New Mexico Community College
03.2026 - Current
MATCH Coordinator
New Mexico Tech
08.2025 - 02.2026
TECHNOLOGY COACH
Teeniors
05.2025 - Current
NMT STEM OUTREACH
New Mexico Tech
09.2024 - 02.2026
IT Technician
New Mexico Tech
01.2023 - 08.2024
Substitute Teacher/Mentor/Tutor
Socorro Consolidated Schools
08.2022 - 02.2026
Front Counter Staff Member
Great Harvest Bread Co.
04.2022 - 01.2025
Bachelor of Arts - Psychology
New Mexico Institute of Mining And Technology