Overview
Work History
Education
Skills
Timeline
Generic

JOSEPH E. SERRANO

Chicago ,IL

Overview

8
8
years of professional experience

Work History

Technician Specialist

PMC PREFERRED MECHANICAL CO
10.2018 - Current
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Training new employees on all aspects of our job description .
  • Used ticketing systems to manage and process support actions and requests.
  • loading heavy equipment, supplies per work order.
  • Responsible for maintenance of company truck.
  • Purchasing any supplies that may be need with company card.

Driver Technician Asst.

Citywide Disposal
CICERO, ILLINOIS
09.2014 - 10.2018
  • Delivered truck parts to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Overseeing that the dumpster were deliver on a timely manner to the sites
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Verified daily deliveries against shipping instructions before delivering to customers.

Education

GED -

San Jacinto College District
Pasadena, TX
06.2013

Skills

  • Customer Service
  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Self-motivated professional
  • Responsible

Timeline

Technician Specialist

PMC PREFERRED MECHANICAL CO
10.2018 - Current

Driver Technician Asst.

Citywide Disposal
09.2014 - 10.2018

GED -

San Jacinto College District

Similar Profiles

CREATE PROFILE
JOSEPH E. SERRANO