Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of dietary & clinical production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Overview
25
25
years of professional experience
Work History
Sr. Director of Food & Nutrition Services
Touchpoint Support Services/ St. Mary's Healthcare
Amsterdam, NY
11.2018 - Current
Led development of business operation processes and policies.
Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
Proficient in Microsoft Word, Excel, Kronos, Expanse, Microsoft Office & associate scheduling programs.
Prioritized and allocated valuable resources to meet business targets.
Control all catering and functions hospital wide.
Oversees all daily operations at our Guy Park, Memorial and RAO Pavillion locations.
Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Responsible for Joint Commission compliance and Bi-yearly survey.
Director of Food & Nutrition Services
River Ridge Living Center
Amsterdam, NY
07.2016 - 10.2018
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Proficient in Microsoft Word, Excel, Kronos, Microsoft Office & scheduling programs.
Responsible for DOH compliance and yearly survey.
Food Service Manager / Executive Chef
Touchpoint Support Services @ St Mary's Healthcare
Amsterdam, NY
06.2012 - 07.2016
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Oversaw training of more than 40 team members.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Proficient in Microsoft word, Excel, Kronos, Microsoft Office & associate scheduling programs.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to finance.
Food Service Worker / Cook
St Mary's Healthcare
Amsterdam, NY
11.2009 - 06.2012
Maintained clean, trash-free workspaces to maximize productivity and safety.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Made food according to standard recipes with requested changes for customer satisfaction.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Chef/ Manager
Locust Ave Cafe
Amsterdam , NY
05.2008 - 07.2009
Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
Developed kitchen staff through training, disciplinary action and performance reviews.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Chef / Owner of Kitchen
Dominick's Sandbar & Grille
Gloversville, NY
06.2002 - 08.2007
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reconciled daily sales, returns and financial reports.
Kitchen Prep / Sautee Chef
Parillo's Armory Grill
Amsterdam, NY
06.1996 - 05.2002
Displayed correct recipes on monitor during prepping, frying and sautéing process to prepare ingredients and plate dishes to business standards.
Chopped vegetables, butchered meat and made sauces to prepare food for service.
Cooled, stored, labeled and dated food products appropriately to maximize ingredient freshness when preparing recipes.
Complied with nutrition and sanitation regulations and safety standards by taking proper precautions to deliver high-quality food timely and simultaneously.
Education
No Degree - Business Administration And Management
Fulton Montgomery Community College
Johnstown, NY
High School Diploma -
Amsterdam High School
Amsterdam, NY
06.1997
Skills
Nutrition Services
Customer Relations
Food Service Team Development
Cooking Procedures
Employee Performance Evaluations
Money Handling
Staffing and Sales Reporting
Monitoring Food Preparation
Health Code Compliance
Staff Scheduling
Timeline
Sr. Director of Food & Nutrition Services
Touchpoint Support Services/ St. Mary's Healthcare
11.2018 - Current
Director of Food & Nutrition Services
River Ridge Living Center
07.2016 - 10.2018
Food Service Manager / Executive Chef
Touchpoint Support Services @ St Mary's Healthcare
06.2012 - 07.2016
Food Service Worker / Cook
St Mary's Healthcare
11.2009 - 06.2012
Chef/ Manager
Locust Ave Cafe
05.2008 - 07.2009
Chef / Owner of Kitchen
Dominick's Sandbar & Grille
06.2002 - 08.2007
Kitchen Prep / Sautee Chef
Parillo's Armory Grill
06.1996 - 05.2002
No Degree - Business Administration And Management