Joseph Gregory Belloso
Ccsi Solutions
Salisbury,MD
17
years of professional experience
Adaptable Electronic Technician with over four years of experience in troubleshooting and maintaining electronic systems. Recognized for strong attention to detail and effective teamwork, contributing to improved product quality and streamlined operations.
Results-driven electronics professional with extensive experience in troubleshooting and optimizing testing processes. Known for strong attention to detail and teamwork, contributing to improved product quality and operational efficiency.
Work History
Electronic Test Technician
9 Months- Conducted routine electronic testing to ensure functionality and compliance with specifications.
- Operated diagnostic equipment and software for troubleshooting electronic components.
- Documented test results and reported findings to engineering teams for further analysis.
- Assisted in the assembly and calibration of electronic devices following established protocols.
- Collaborated with team members to identify and resolve technical issues efficiently.
- Maintained a clean and organized workspace adhering to safety standards.
- Supported quality assurance initiatives by participating in testing processes and inspections.
- Adapted quickly to new technologies and procedures, enhancing overall team performance.
- Collaborated closely with Quality Assurance teams to implement corrective actions based on test findings when necessary.
- Optimized workflow by calibrating and maintaining test equipment regularly, ensuring accurate measurements.
- Streamlined testing processes to reduce turnaround time on repair requests and increase customer satisfaction.
- Troubleshot complex electronic circuits efficiently, utilizing critical thinking skills and advanced problem-solving techniques.
- Served as a mentor to junior technicians, sharing knowledge and promoting professional development within the team.
- Ensured compliance with industry standards through meticulous attention to detail during all testing procedures.
- Maintained a high level of safety in the workplace by adhering to established guidelines and protocols.
- Enhanced team collaboration, assisting colleagues in identifying and resolving complex technical issues.
- Developed expertise in various testing methodologies, staying up-to-date on emerging trends within the electronics industry.
- Demonstrated adaptability by quickly learning new technologies as required for specific project needs or objectives.
- Improved overall efficiency with thorough documentation of test results and observations.
- Contributed to continuous improvement initiatives, providing insights on process improvements and best practices.
- Consistently met deadlines while maintaining high-quality outcomes, showcasing strong project management capabilities.
- Increased product quality by implementing rigorous testing procedures for electronic components.
- Conducted root cause analyses for failed products, providing detailed reports which led to improved manufacturing processes.
- Reduced troubleshooting time by maintaining an organized work environment and accurate inventory of test equipment.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Attended training committees that wrote training modules for equipment operation and testing.
- Evaluated finished assemblies for compliance with standard procedures and design requirements.
Electronic Technician 2
4 Years 6 Months- Diagnosed and repaired electronic components, ensuring adherence to safety standards and quality control measures.
- Conducted routine maintenance on equipment, optimizing performance and extending lifespan of systems.
- Collaborated with engineering teams to implement design modifications, enhancing product functionality and reliability.
- Developed troubleshooting protocols that improved response time for technical issues within production lines.
- Analyzed system failures to identify root causes, implementing corrective actions that minimized recurrence of issues.
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Improved team collaboration by training junior technicians on proper diagnostic and repair techniques.
- Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
- Contributed to the continuous improvement of company procedures through constructive feedback and suggestions.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Ensured consistent quality control by conducting thorough inspections of completed work.
- Achieved operational excellence in all assigned projects while adhering to strict safety protocols at all times.
- Increased workplace safety through proactive identification of potential hazards associated with electronic equipment operations.
- Diagnosed and repaired complex faults within target timeframes.
- Streamlined troubleshooting process, significantly decreasing time required to identify and fix electronic malfunctions.
- Customized electronic systems to meet specific client needs, enhancing product functionality and customer satisfaction.
- Enhanced data accuracy in electronic measurements by calibrating equipment, ensuring compliance with industry standards.
- Enhanced team efficiency by providing comprehensive training on new technologies and troubleshooting procedures.
- Facilitated knowledge sharing by documenting troubleshooting techniques and best practices in electronic repair.
- Solved complex technical issues, leading to significant reduction in downtime for critical systems.
- Diagnosed and repaired complex circuitry issues, restoring functionality to high-value equipment.
- Fostered safer work environment by rigorously adhering to industry safety standards and protocols during equipment repairs.
- Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
- Interpreted scale drawings of new commissions to determine layout of materials and equipment.
- Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Attended training committees that wrote training modules for equipment operation and testing.
- Evaluated finished assemblies for compliance with standard procedures and design requirements.
I/T Operations
15 Years 10 Months- Provided technical support for software and hardware issues, ensuring quick resolution of user inquiries.
- Assisted users in troubleshooting network connectivity problems, enhancing overall system performance.
- Documented support tickets accurately to track recurring issues and improve efficiency in problem-solving processes.
- Streamlined helpdesk operations by implementing standardized procedures for ticket management and issue categorization.
- Collaborated with cross-functional teams to identify root causes of technical problems, leading to effective solutions.
- Maintained inventory of IT equipment and supplies, ensuring timely procurement and availability for staff use.
- Developed user guides and FAQs to empower users with self-service resources for common technical challenges.
- Collaborated with the cybersecurity team to promptly address and mitigate potential threats, safeguarding company data and systems from unauthorized access.
- Supported company-wide software rollouts by preparing systems, providing training materials, and offering post-implementation assistance as needed.
- Reduced downtime for end-users by promptly addressing hardware failures and performing necessary repairs or replacements.
- Created detailed documentation outlining step-by-step procedures for common troubleshooting tasks, increasing first-contact resolution rates.
- Ensured smooth transitions during employee offboarding by securely wiping data from company devices according to established guidelines.
- Enhanced customer satisfaction by efficiently troubleshooting and resolving technical issues for computer users.
- Served as a liaison between the IT department and end-users, fostering positive relationships through effective communication about technology-related concerns.
- Implemented ticketing system improvements that led to more accurate tracking of support requests and faster response times.
- Collaborated with IT team members to identify trends and develop proactive solutions for recurring problems.
- Managed high call volumes, prioritizing tasks to ensure timely responses and resolutions for all inquiries.
- Assisted customers with password resets and account management tasks while maintaining strict adherence to security protocols.
- Provided exceptional remote support to users, utilizing remote access tools to diagnose and resolve issues effectively.
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed and configured operating systems and applications.
- Researched and identified solutions to technical problems.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Generated reports to track performance and analyze trends.
- Maintained servers and systems to keep networks fully operational during peak periods.
Education
Associate of Arts - Computer And Electronics Technology
Bachelor of Science - Human Biology
Skills
Functional testing
Electronics troubleshooting
Quality control procedures
Test equipment operation
Circuit analysis
Component identification
Schematic reading
Automated test equipment
Failure analysis
Environmental stress screening
Digital multimeter usage
Soldering techniques
Electrostatic discharge handling
In-circuit testing
Teamwork
Teamwork and collaboration
Problem-solving
PCB inspection
Oscilloscope proficiency
Calibration techniques
Signal generator operation
Time management
Attention to detail
Problem-solving abilities
Dependable and responsible
Multitasking
Reliability
Excellent communication
Critical thinking
Troubleshooting skills
Organizational skills
Team collaboration
Active listening
Effective communication
Hand and power tool operation
Adaptability and flexibility
Verbal and written communication
Electrical safety
Decision-making
Wire assembling
Relationship building
Safety procedures
Error troubleshooting
Wire stripping
Team building
Visual inspection
Blueprint and schematic reading
Task prioritization
Voltage and current meters
Soldering skills
Safety management
Equipment operation
Self motivation
Technical troubleshooting
Timeline
Electronic Test Technician
Ccsi Solutions
11.2025 - CurrentRead More
I/T Operations
Perdue Farms, Inc.
10.2010 - 2012Read More
Electronic Technician 2
Safran-Labinal
01.2010 - 07.2014Read More
ECPI
Associate of Arts from Computer And Electronics Technology
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Old Dominion University
Bachelor of Science from Human Biology
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