Josephina Dudac
Storrs,CT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. In addition, resourceful with experience in providing quality care to children of all ages. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Merchandise Expert
Target
Southington, CT
07.2024 - Current
- Work in general merchandise and store remodel
- Ulta remodel
- Ensured compliance with all safety regulations while handling merchandise items.
- Conducted regular stock counts to ensure accurate inventory records.
- Created product displays to maximize visibility of inventory for customers.
- Organized backroom area according to company standards for easy access to inventory items.
- Provided customer service support by answering inquiries regarding products and services offered at the store.
- Assisted customers in selecting merchandise based on their individual needs and preferences.
- Maintained cleanliness of the store environment, including shelves, racks, and fixtures.
- Resolved customer complaints in a timely manner to maintain positive relationships with patrons.
YMCA SACC Counselor
YMCA Child Care Center
Southington, CT, CT
08.2022 - Current
- Worked both aftercare and summer camp.
- Monitored children's activities to verify safety and well-being.
- Read stories, sang songs, and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Encouraged children's emotional and social development.
- Provided support and guidance to children in conflict resolution.
- Responded to inquiries from parents and guardians.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
- Created a safe and engaging learning environment for groups of diverse children with various learning styles.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Encouraged creative expression through arts and crafts projects and outdoor playtime activities.
- Developed individualized lesson plans tailored to the needs of each child.
Personable Crew Member
Mount Southington Ski Area
Plantsville, CT
12.2021 - Current
- Worked window, cash register, and cooked.
- Took orders, prepared meals, and collected payments.
- Provides a positive customer experience with fair, friendly, and courteous service.
- Worked well and collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff.
- Filled out daily shift log to record the amount of food prepared, used, and leftover.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained an organized work area to ensure efficient operations.
Education
High School Diploma -
Southington High School
Southington, CT06.2023
Some College (No Degree) - Forensics Science, Criminal Justice
University of New Haven
West Haven, CTSome College (No Degree) - Urban And Community Studies, Criminal Justice
University of Connecticut
Storrs, CTSkills
- Coordination and Teamwork
- Kitchen Safety Standards, Food Preparation and Safety
- Time Management
- Health and Safety Compliance
- Stock control
- Stock management
- Retail Merchandising
- Customer Service
- Interactive Communication Skills
- Social and Emotional Development
- Behavior Redirection
- Process Monitoring and Improvement
- Group and Individual Care
- Planning and Leading Activities
- Inventory Tracking
- Storage Organization
- Quick Learner
- Heavy Lifting
- Effective Communication
- Customer Relationships
- Product Organization
- Professionalism
- Store planning and display design
- Inventory Audits
- Time management abilities
- Cash Register Operations
- Merchandise Stocking
- Product Labeling
- Problem-solving abilities
- Activity Planning
- Group management
- CPR training
- Special needs experience
- Early Childhood Education
- Child Safety Procedures
- Customer Assistance
- Time management skills
- Social-emotional learning
- Student Engagement
Certification
- DCF Mandated Reporter Training
- Anaphylaxis and Emergency Medication Training
- Medication Administration Training
- CPR Certified
- Safety and Sanitation
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
General Merchandise Expert
Target
07.2024 - Current
YMCA SACC Counselor
YMCA Child Care Center
08.2022 - Current
Personable Crew Member
Mount Southington Ski Area
12.2021 - Current
High School Diploma -
Southington High School
Some College (No Degree) - Forensics Science, Criminal Justice
University of New Haven
Some College (No Degree) - Urban And Community Studies, Criminal Justice
University of Connecticut