Josephina M Pillado
Sausalito,CA
Summary
Passionate Yoga Instructor, Experienced Customer Service Representative fluent in English and Spanish language.
Overview
13
13
years of professional experience
Work History
Wellness Department
Good Earth Natural Food Store
01.2018 - 01.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Certified Yoga Instructor
06.2018 - Current
- Group & private yoga
- Corporate Yoga
- Restorative Yoga Therapy
Assistant Manager/Fitness Instructor
RoCo Dance and Fitness
06.2016 - 09.2019
- Enrollment and account administration of youth and adult clients.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Business Admin
ThrillCall
06.2016 - 08.2018
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Verified accuracy of data entered into system to produce error-free reports.
Assistant Program Manager
Hawai'i Institute of Pacific Agriculture, Kapa
12.2014 - 12.2015
- Managed residential educational programs
- Oversaw staff schedules and assignments to handle programming demands.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Front End Associate
Whole Foods Market
12.2013 - 12.2014
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Presented different repair options to customers to help each person make appropriate choices.
- Consulted with customers to assess service requirements and produce accurate orders.
Project Coordinator
Spanish Publishing Group
08.2012 - 12.2013
- Supervised and managed translators of educational textbooks from English to Spanish
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Food Stylist and Artistic Director
Vita Restaurant
08.2012 - 08.2013
- Contributed to weekly team meetings, brainstorming sessions
- Took photos from different angles and perspectives to capture perfect images.
- Set up lighting, prepared sweeps and organized area for photography sessions.
- Digitally edited photos to enhance appearance.
Hostess
Pane e Vino Trattoria
08.2010 - 06.2012
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Psychology
Sonoma State University
Rohnert Park, CA06.2023
Associate of Arts - Psychology
College of Marin
Greenbrae, CA01.2021
Certified Holistic Health Coach - Health Education
Dr. Sears Wellness Institute
01.2019
Certified Yoga Instructor - Yoga Therapy And Teacher Training
YogaWorks
Larkspur, CA08.2018
Skills
Languages
- English - Native/Bilingual
- Spanish - Native/Bilingual
Timeline
Certified Yoga Instructor
06.2018 - Current
Wellness Department
Good Earth Natural Food Store
01.2018 - 01.2020
Assistant Manager/Fitness Instructor
RoCo Dance and Fitness
06.2016 - 09.2019
Business Admin
ThrillCall
06.2016 - 08.2018
Assistant Program Manager
Hawai'i Institute of Pacific Agriculture, Kapa
12.2014 - 12.2015
Front End Associate
Whole Foods Market
12.2013 - 12.2014
Project Coordinator
Spanish Publishing Group
08.2012 - 12.2013
Food Stylist and Artistic Director
Vita Restaurant
08.2012 - 08.2013
Hostess
Pane e Vino Trattoria
08.2010 - 06.2012
Bachelor of Arts - Psychology
Sonoma State University
Associate of Arts - Psychology
College of Marin
Certified Holistic Health Coach - Health Education
Dr. Sears Wellness Institute
Certified Yoga Instructor - Yoga Therapy And Teacher Training
YogaWorks
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