JOSEPHINA YSORDIA

• Collaborated with cross-functional teams to ensure alignment on project goals and deliverables.
• Conducted keyword research and implemented SEO best practices to improve website traffic and search rankings.
• Analyzed market trends and competitor strategies to inform campaign adjustments and improvements.
• Participated in brainstorming sessions to generate innovative ideas for new marketing campaigns that resonate with target audiences effectively.

• Coordinated daily studio operations to ensure seamless class schedules and resource allocation.
• Managed communication between instructors, students, and parents to enhance engagement and satisfaction.
• Handled incoming inquiries from prospective clients/query resolution promptly leading increased bookings and better conversion rates.

• Managed inventory levels to ensure product availability and minimize stock discrepancies.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

• Processed customer transactions accurately using point-of-sale systems.
• Built relationships with customers to encourage repeat business.

Concentration in Marketing