Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Josephine Acosta

Lancaster,PA

Summary

I am a dedicated worker seeking new goals. I have worked as Shift Coordinator and have experience in managing, disciplining and motivating employees to achieve demanding daily objectives. I have trained and am a problem-solver with 9 years experience in DFIN/ RR Donnelley and Sons. Enthusiastic, and determined abilities to gain and achieve productivity for over 12 years of experience. Being positive and a upbeat Costumer Host makes guests feel welcome while balancing diverse business requirements. Successful in maintaining efficiency and calm in fast-paced environment. Overall am a hard working individual that started working since the age of 15. And my goals were always to do my very best in everything I could get my mind on. Failing to me was never an Option.

Overview

18
18
years of professional experience

Work History

Shift Coordinator 1/ Handwork Lead

DFIN Solutions/ RR Donnelley
Lancaster, PA
05.2009 - Current
  • Lead prints Run Orders, Job tickets, Distrobutions for jobs requested from customers.
  • Use Derby, Excel, FileMaker to complete jobs.
  • Flag each job and send to shipping.
  • Package and label in a timely manner by due out time/date first.
  • Communicate with Shipping Lead, Bindery Coordinator, Supervisors, and Plant Production Managers if needed.
  • For jobs that can not make due time.
  • Processing UPS, FEDEX, and USPS First class mail on a daily basis.
  • Monitor and manage workflow in my production area.
  • Work together with material handlers as a team to complete tasks and jobs.
  • Clean, and sanitize in the beginning, during and at the end of shift.
  • Assigned tasks to employees and monitored work for compliance with standards.

Customer Service Host/ Part Time

Walmart Super Center
Lancaster, PA
10.2019 - 12.2019
  • Assessed customer needs and upsold products and services to maximize sales.
  • Check costumer receipts for any exchanges and direct them to the proper department.
  • Scan there receipts and make spot checks to make sure of purchase.
  • Restocking and organizing shelves during shifts.
  • Address any issues or concerns to make the costumer happy.

Bus Driver

Shultz Transportation
Willow Street, PA
01.2018 - 05.2019
  • Pick up students in front of at bus stops in the mornings and drop off the students off at schools.
  • Pick up students at schools in the afternoon and drop them off at there homes again or designated drop off.
  • Observe children's behaviors on the bus and while exiting the bus.
  • Maintain and inspect bus before and after each ride.
  • Maintain periodic maintenance of the bus.
  • Maintain radio contact with Base.
  • Follow schedule and adjust driving in traffic and in weather conditions.
  • Keep the bus clean and free of hazards at all times.

Material Handler/ Data Entry Clerk/ Handwork Lead

Kelly Services/ RR Donnelley and Sons
Lancaster, PA
06.2007 - 05.2009
  • Material handler: Feeding Sigs into pockets to convert into a book. Pilling down into cartons onto a skid/ Pallet. Cleaning up area constantly while working.
  • Also worked for about a year as a DATA ENTRY CLERK. Using Excel, Lotus Notes, Filemaker to upload any information on inventory. Requiring to communicate on a day to day basis with coordinators, Leads, supervisors, customer service.
  • Then moved up to becoming a Handwork Lead Shift Coordinator 1 and got hired fulltime through the company.
  • Shift Coordinator 1-Lead prints Run Orders, Job tickets, Distrobutions for jobs requested from customers. Use Derby, Excel, File maker to complete jobs.
  • Flag each job and send to shipping. Package and label in a timely manner by due out time/date first.
  • Communicate with Shipping Lead, Bindery Coordinator, Supervisors, and Plant Managers if needed.
  • For jobs that can not make due time. Processing UPS, FEDEX, and USPS First class mail on a daily basis.
  • Monitor and manage workflow in my production area. Work together with material handlers when we get busy.
  • Clean, and sanitize in the beginning, during and at the end of shift.

Education

Interpreting The Bible - Institute of Biblical Theology

Instituto De Teología Bíblico
Lancaster, PA

GED -

Centro De Bendicion INC
York, PA, PA

NA

McCaskey East High Scool
Lancaster, PA

Skills

  • Administrative Experience
  • CDL Driving
  • School Bus Driving
  • Chaplin
  • Bible Institute
  • Administrative
  • Customer service
  • Data Entry
  • FileMaker
  • Lotus Notes
  • Excel
  • MS Office
  • Workflow management
  • Communications

Personal Information

Willing to relocate: Yes and Authorized to work in the US for any employer.

Timeline

Customer Service Host/ Part Time

Walmart Super Center
10.2019 - 12.2019

Bus Driver

Shultz Transportation
01.2018 - 05.2019

Shift Coordinator 1/ Handwork Lead

DFIN Solutions/ RR Donnelley
05.2009 - Current

Material Handler/ Data Entry Clerk/ Handwork Lead

Kelly Services/ RR Donnelley and Sons
06.2007 - 05.2009

Interpreting The Bible - Institute of Biblical Theology

Instituto De Teología Bíblico

GED -

Centro De Bendicion INC

NA

McCaskey East High Scool

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