Josephine Alohan
Staten Island
Summary
Professional rehabilitation specialist prepared for impactful roles in counseling and support. Extensive experience in client assessments and creating effective treatment strategies. Valued team collaborator with strong focus on achieving client-centered results and adapting to changing needs. Key skills include therapeutic communication and individualized care planning.
Overview
16
16
years of professional experience
Work History
Rehabilitation Counselor 1/Senior Case Manager
South Beach Psychiatric Center
06.2022 - Current
- Provide advocacy and support for clients who reside at the Transitional Living Residence
- Assisted individuals with addressing disabilities and developing career plans.
- Improved client rehabilitation outcomes by developing and implementing customized treatment plans.
- Conducted thorough assessments to identify client strengths, limitations, and potential barriers to successful reintegration into society.
- Make referrals/calls to community providers for clients in need for services
- Supervise (1)case manager on the unit who carry
- Prepare/Document service plan reports on clients who are in treatment
- Evaluate and provide individual and group counseling to clients to help them adjust to their disability
- Report to the Justice Center for any abuse or allegation surrounding clients care
Front Desk Medical Associate
Endoscopic Diagnosis & Treatment Center
09.2020 - 05.2022
- Register patients into EMR (Electronic Medical Record) System
- Collect patients demographics, insurance information and co-payments for services being rendered, prior authorizations
- Communicate information (follow up appointments and post procedure care, prescribing medication) as per doctors recommendations
- Schedule appointments
Front Desk Medical Associate
Aerotek/NYC Health & Hospitals
05.2020 - 09.2020
- Register patients into EMR (Electronic Medical Record) System
- Collect patients demographics and insurance information for services being rendered
- Communicate information to patients regarding their care and services provided
- Training new front desk associates for the EMR (Electronic Medical Record) System
Care Manager (Medicaid Service Coordinator)
Advance Care Alliance
04.2019 - 05.2020
- Provide advocacy for people with mental and developmental disabilities receiving services to assist them to reach their full potential
- Ensure benefits are maintained (Medicaid)
- Conduct/Support life plan meetings for people receiving services to ensure services are satisfaction
- Write daily notes on progress of people receiving services
Direct Care Counselor (Direct Support Professional)
Independent Living Association
01.2019 - 04.2019
- Provide direct support services to Individuals who have minor to severe developmental disabilities who are living in a residential setting
- Advocate for the Individuals while assisting them with communication and self-expression, and ultimately support the Individual in meeting his or her own goals
- Responsible for working with Individuals in activities of daily living and in the development of self-help, self-care, social skill and participating with the Individuals in the community
- Responsible for implementing outcome activity for Individuals and recording the data in the Individuals outcome books
Social Worker/Senior Case Planner
Edwin Gould Services for Children and Families
08.2008 - 12.2017
- Manage a caseload and act as an advocate for client’s rights
- Collaboratively working with Administrative of Children Services (ACS)
- Interview clients individually and with family in foster care to determine what services would best address their needs
- Conduct announced/unannounced home visits to birth parents and foster parents; and youth to provide one-on-one counseling and family counseling
- Advise patients on community resources, make referrals and devised realistic treatment plans
- Write comprehensive court reports and present such reports in family court
- Confer with the birth parent, guardians, teachers and administrative to resolve clients behavioral and academic problems to ensure proper educational setting
- Assess families and deliver comprehensive case management services
- Make appropriate referrals for the family
- Guided youth while preparing for adulthood (education, housing, employment, medical and support)
- Document daily reports and written progress reports
- Monitoring the engagement and progress of clients in mandated services/programs
- Conduct family team conferences
- Closely supervise family visits
Education
Bachelor of Science (BA) - Social Sciences with a Concentration in Criminal Justice and Psychology
St. Thomas Aquinas College
Rockland County, NYSkills
- Disability knowledge
- Assessment interpretation
- Client advocacy
- Multicultural competence
- Case management expertise
- Professional ethics
Timeline
Rehabilitation Counselor 1/Senior Case Manager
South Beach Psychiatric Center
06.2022 - Current
Front Desk Medical Associate
Endoscopic Diagnosis & Treatment Center
09.2020 - 05.2022
Front Desk Medical Associate
Aerotek/NYC Health & Hospitals
05.2020 - 09.2020
Care Manager (Medicaid Service Coordinator)
Advance Care Alliance
04.2019 - 05.2020
Direct Care Counselor (Direct Support Professional)
Independent Living Association
01.2019 - 04.2019
Social Worker/Senior Case Planner
Edwin Gould Services for Children and Families
08.2008 - 12.2017
Bachelor of Science (BA) - Social Sciences with a Concentration in Criminal Justice and Psychology
St. Thomas Aquinas College
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