Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josephine Baker

Otsego,Michigan

Summary

Dynamic customer service professional with extensive experience, excelling in inventory management and employee training. Proven ability to enhance customer satisfaction through effective communication and support. Skilled in cash register operation and product knowledge, consistently ensuring a well-stocked and organized environment. Reliable and dedicated, with a strong focus on achieving operational excellence.

Overview

14
14
years of professional experience

Work History

Customer Service Cashier and Pharmacy Assistance

Walgreens
12.2014 - Current

I have been running the photo department for the last 9 years. With this I have ordered supplies to ensure we always have enough product to make all the items. I also was responsible for training all new employees on how to make all of the photo products. I also have my own departments in the store where I scan all outs weekly so we can get those products on our trucks. I assist customers at the register and all throughout the store so they can find products or answer any questions they may have. I have a pharmacy license so I will occasionally go to the pharmacy to help fill prescriptions and also put away their delieveries.

Cashier

Meijer
09.2013 - 07.2014

I worked third shift for the majority of the time I worked here. I was responsible for helping shut down the self service registers for night time cash outs. I would also ensure that all lanes and registers were fully cleaned and stocked for the next day. When time allowed, I would also help stock product in the lanes.

Cashier and Food Prep

Taco Bell
08.2011 - 07.2013

I would assist customers on the register and in the drive thru by taking orders and answering questions. When I was on the front register I would ensure the lobby and bathrooms were always clean and tidy. I would make sure the front was always fully stocked on silverware and condiments. When that was all done I would help wash dishes or drop more food if it was needed. I also learned how to make all food items.

Education

English

Kalamazoo Valley Community College
Kalamazoo, MI

High School Diploma -

Plainwell High School
Plainwell, MI
05-2008

Skills

  • Customer service and support
  • Cash register operation
  • Product knowledge and payment processing
  • Refund handling and merchandise restocking
  • Inventory management and order taking
  • Phone etiquette and communication skills
  • Employee training and development
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier and Pharmacy Assistance

Walgreens
12.2014 - Current

Cashier

Meijer
09.2013 - 07.2014

Cashier and Food Prep

Taco Bell
08.2011 - 07.2013

English

Kalamazoo Valley Community College

High School Diploma -

Plainwell High School
Josephine Baker