Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Josephine Baptiste

Hollywood,FL

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

C Castle Group
03.2020 - 07.2025


  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Processed and filed construction punch lists, contractor progress reports and architectural monthly reports.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Scheduled appointments and handled calenders for senior leadership.

Medical Screener

XPRESS Testing
08.2021 - 09.2022
  • Performing Administrative tasks as required.
  • Demonstrating customer service and compassion when interacting
  • Inputting medical information into our EHR, EClinicalWorks and CRM
  • Ensuring specimen integrity by adhering to procedure for specimen handling processingConducted thorough health screenings, ensuring accurate results and enhancing patient trust in testing services.
  • Provided compassionate guidance to patients throughout the testing process, fostering a supportive environment.
  • Worked closely with healthcare teams to ensure seamless patient flow, improving overall service delivery.

Administrative Assistant, Registrar

Aspira Charter School
08.2017 - 05.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Education

Associate of Arts - Business Administration And Management

Broward College
Fort Lauderdale, FL
05-2016

Skills

  • Customer service
  • Fluent bilingualism
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Time management

Timeline

Medical Screener

XPRESS Testing
08.2021 - 09.2022

Administrative Assistant

C Castle Group
03.2020 - 07.2025

Administrative Assistant, Registrar

Aspira Charter School
08.2017 - 05.2020

Associate of Arts - Business Administration And Management

Broward College
Josephine Baptiste