Skilled at acquiring customers and servicing accounts to promote consistent revenue growth. Accomplishing sales goals. Building customers loyalty by providing excellent customer service. Great at generating leads. Knowledgeable about product demonstration. Great ability of networking and lead development.
Overview
14
14
years of professional experience
Work History
Sales Representative
Certified Labs Division Of NCH Corporation
Worcester, MA
10.2015 - Current
Sell Lubrications and shop products
Demonstrates products and specific features at customer locations and special events
Open 8-10 new accounts monthly
Researches potential clients and markets to prepare for appointments
Develops and implemented sales strategies to increase revenue
Performs cold-calling and follow-ups with leads to secure new revenue
Evaluates inventory and delivery needs, optimizing strategies to meet customer demands
Maintains routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
Increased business sales by 60% in four years through effective cross-selling, exceptional customer service and cold calling
Helps resolve client problems quickly with superior customer service
Uses Salesforce/CRM daily, and plan schedule ahead of time
91B Vehicle Mechanic
Army National Guard
Rehoboth, MA
10.2011 - Current
Team leader
Operates in strict environment with strict rules
Works with team to get misson done
Completed Basic Leadership Course in Army
Changed vehicle oil and replaced filter
Reads and followed technical documentation to complete accurate repairs
Sales Associate
Home Depot
Oxford, MA
04.2010 - 10.2015
Maintained organized, presentable merchandise to drive continuous sales
Trained and developed new sales team associates in products, selling techniques and company procedures
Educated customers on promotions to enhance sales
Opened up leads for customers, and credit cards
Operated machinery
Education
Bachelor of Science - Business Administration And Management
Worcester State University
Worcester, MA
05.2015
Skills
CRM and Salesforce proficiency
Relationship Building
Organization
Customer Service
Business development
Sales Goals
Professional demeanor
Excellent people skills
Timeline
Sales Representative
Certified Labs Division Of NCH Corporation
10.2015 - Current
91B Vehicle Mechanic
Army National Guard
10.2011 - Current
Sales Associate
Home Depot
04.2010 - 10.2015
Bachelor of Science - Business Administration And Management
Worcester State University
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