JOSEPHINE BUEHLER
Bend
Summary
Hardworking Lead with strong organizational skills and solid work ethic. Demonstrates ability to manage customer interactions, streamline operations, and handle high-pressure environments with precision. Brings consistent attention to detail and commitment to maintaining well-ordered and efficient work area. Prepared to contribute skills and knowledge as a Lead.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Seasonal Bartender
Juniper Preserve
05.2025 - 08.2025
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Front of House Lead Server
Miyagi Ramen
12.2023 - 05.2025
- Collaborated effectively with kitchen staff to ensure timely delivery of meals to customers according to their specifications.
- Provided support during peak periods such as holidays or special events by ensuring efficient service is delivered.
- Utilized excellent problem-solving skills to quickly resolve any issues that arose in the restaurant.
- Managed customer relations efficiently by responding promptly to feedback or complaints.
- Assisted with the daily operations of a busy restaurant, including seating guests, taking orders, making drinks, and serving tables.
Guest Service Supervisor
Riverhouse
08.2021 - 12.2023
- Handled guest check-ins and reservations, verifying details and processing account charges.
- Monitored reviews and guest service scores to improve guest satisfaction through training, coaching, and problem resolution.
- Trained staff members on how to handle the expected, routine issues and problem-solve complex concerns.
- Maintained leadership continuity by acting as manager on duty in absence of general manager.
Front of House Supervisor
Deschutes
11.2020 - 08.2021
- Kept restaurant operating properly by enforcing healthy code standards and staying on top of daily checklists.
- Performed cash handling, deposit preparation, and payroll.
- Compiled and balanced cash receipts at end of day or shift.
- Delivered consistently positive experiences to guests by directly handling escalated issues and training staff to serve customers' needs.
Caregiver
Brookdale Alzheimer's and Dementia
08.2019 - 03.2020
- Performed basic housekeeping and prepared food to support client needs.
- Assisted with medical administration and maintained related reporting requirements.
- Reported findings or changes in physical, mental and emotional conditions to nursing staff.
- Fostered empathy, companionship, and appropriate recreation events.
- Assisted patients with bathing, dressing, and grooming to encourage good hygiene practices.
- Encouraged patient independence with caring support for personal hygiene and mobility needs.
Assistant General Manager
Famous Footwear
11.2018 - 06.2019
- Achieved operational, financial, and customer service targets consistently with well-balanced staff schedules and assignments.
- Cultivated positive culture focused on employee empowerment, job satisfaction, and teamwork.
- Increased sales with multifaceted approaches involving employee coaching, customer service, and team motivation.
- Protected assets, set access policies, and monitored security to structure operations and maximize strengths.
Assistant Store Manager
Rack Room Shoes
11.2016 - 10.2017
- Inspired team members to drive performance, collaboration, and teamwork.
- Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement.
- Trained, monitored, and disciplined employees to reach performance targets.
- Completed cycle counts and implemented loss prevention strategies to manage inventory.
Education
High School Diploma -
Mountain View - HS
Aesthetics
Sage School of Massage And Aesthetics
Bend, OR05-2016
Skills
- Reservation management
- Guest relations
- Written communication
- Multi-department management
- Customer service
- Conflict resolution
- Verbal communication
- Food safety
- Cash handling proficiency
- Restaurant software
- Health codes compliance
- Hospitality service expertise
Certification
- OLCC
- Food Handlers
Timeline
Seasonal Bartender
Juniper Preserve
05.2025 - 08.2025
Front of House Lead Server
Miyagi Ramen
12.2023 - 05.2025
Guest Service Supervisor
Riverhouse
08.2021 - 12.2023
Front of House Supervisor
Deschutes
11.2020 - 08.2021
Caregiver
Brookdale Alzheimer's and Dementia
08.2019 - 03.2020
Assistant General Manager
Famous Footwear
11.2018 - 06.2019
Assistant Store Manager
Rack Room Shoes
11.2016 - 10.2017
High School Diploma -
Mountain View - HS
Aesthetics
Sage School of Massage And Aesthetics