JOSEPHINE CONKLIN
Silver City,NM
Summary
Experienced with diagnostic testing and medical equipment maintenance. Utilizes analytical skills to ensure accurate results and efficient operations. Track record of attention to detail and effective collaboration in healthcare settings.
Medical professional with well-rounded background in diagnostic testing and equipment maintenance. Known for delivering accurate test results and ensuring optimal functioning of medical devices, which enhances patient outcomes. Prioritizes teamwork and adaptability, recognized for strong technical skills and reliability.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medtech
ARCA
05.2024 - 01.2025
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Bartender
Yesterdays flame
08.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Plebotomist
GILA REGIONAL MEDICAL CENTER
07.2021 - 01.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
HR Coordinator
GILA REGIONAL MEDICAL CENTER
06.2021 - 08.2021
- I worked Human Resources my job required me to mange job processes and documentation as well as payroll responsibilities
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
Environmental Services
Gila Regional Medical Center-Silver City, NM
07.2019 - 10.2019
- Cleaning and Sanitizing Facilities for Staff and Patient use. Customer Service.
- Demonstrated commitment to continuous improvement through active participation in professional development workshops, seminars, and conferences focused on environmental services topics.
- Oversaw training facility maintenance, inventory management, equipment selection and environmental services.
Cashier
Walmart-Silver City, NM
05.2018 - 08.2018
- Cashiering, Customer Service, Station Maintenance, Product Quality
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Car Hop
Sonic-Silver City, NM
05.2016 - 05.2018
- Customer Service, Food Handling, Cashiering
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Education
Anthropology
Highlands
Las Vegas, NM01.2019
High school or equivalent - General
Silver High
Silver City, NM05.2018
Skills
- Payroll management
- Bartending
- Restaurant Experience
- Human Resources
- Environmental Services
- Customer Service
- Two years of experience
- Food Preparation
- Busser
- Four years of cash management
- Office Management
- 4 years Communication
- Patient interaction
- Direct patient care
- HIPAA regulations
- Infection control protocols
- Quality control procedures
Certification
- Liquor servers License - 2 years
- Food servers License - 2 years
- Medtech license - 1 year
Timeline
Medtech
ARCA
05.2024 - 01.2025
Bartender
Yesterdays flame
08.2023 - 01.2024
Plebotomist
GILA REGIONAL MEDICAL CENTER
07.2021 - 01.2022
HR Coordinator
GILA REGIONAL MEDICAL CENTER
06.2021 - 08.2021
Environmental Services
Gila Regional Medical Center-Silver City, NM
07.2019 - 10.2019
Cashier
Walmart-Silver City, NM
05.2018 - 08.2018
Car Hop
Sonic-Silver City, NM
05.2016 - 05.2018
High school or equivalent - General
Silver High
Anthropology
Highlands
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