Josephine Crabtree

Supports positions in reporting and receivables to provide coverage due to leave and position openings. Maintained and improved the operations of the position during interim coverage.

• Collaborated to develop and implement quality assurance protocols for receivables.
• Collaborated with administrators as well as other departments to identify areas for operational enhancements.
• Established cross-functional teams to address quality concerns and drive systemic improvements in educational services.

Assist payroll administrator by training as support for current reporting operations specialist.

• Maintained accurate records of all employee benefits transactions, ensuring compliance with federal regulations.
• Successfully managed leave of absence requests, ensuring timely communication with employees and proper documentation.
• Collaborated with payroll department to ensure accurate deductions related to employee benefits were applied each pay cycle.
• Improved employee understanding of benefit offerings through informative presentations and workshops.
• Counseled employees experiencing life events, guiding them through the necessary steps to update their benefit elections accordingly.

• Supported administration by handling staffing, absences, payroll, and all human resource-related issues.
• Served as key financial staff member handling all budgeting, purchasing, and record keeping.
• Managed office staff consisting of th Data Manager and Front Desk Receptionist.

Managed rental portfolio of 24 homes with 4 tenants living in each home. Handled contracts, collections, marketing and all financial transactions.

• Led property management operations to enhance tenant satisfaction and retention
• Developed and implemented strategic marketing plans to increase property visibility.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.