Josephine Cruz
New York,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Stop and Shop
03.2020
- Managed daily store operations, including staff supervision, inventory control, and customer service
- Assisted in budgeting, scheduling, and maintaining financial records
- Implemented store policies and procedures to enhance productivity and customer satisfaction
- Trained and mentored new employees, contributing to a positive work environment.
Operations Manager
Mercer Labs Museum of Art and Technology
03.2024 - Current
- Oversee day-to-day operations, ensuring smooth functioning of all museum activities
- Manage a team of staff members, providing guidance and support to achieve organizational goals
- Develop and implement operational strategies to improve efficiency and visitor experience
- Coordinate with different departments to ensure seamless execution of events and exhibitions.
Supervisor
Mercer Labs Museum of Art and Technology
02.2024 - 03.2024
- Supervised a team of employees, ensuring adherence to museum policies and standards
- Assisted in the planning and execution of daily operations
- Provided training and support to new staff members.
Principal Assistant
Department of Education
02.2018 - 02.2020
- Assisted the school principal with administrative duties, including scheduling, communication, and event coordination
- Managed student records and ensured compliance with educational regulations
- Coordinated with teachers and staff to support the daily operation of the school
- Assisted in planning and executing school events, meetings, and community outreach programs.
Education
Criminal Justice
Medgar Evers College of The City University of New York
Brooklyn, NYHigh School Diploma -
Aspirations Diploma Plus High School
Brooklyn, NY12.2021
Skills
- Operations Management
- Team Leadership
- Customer Service
- Inventory Control
- Budgeting and Financial Management
- Event Coordination
- Training and Development
- CPR Certification
- Employee Scheduling
- Employee Performance Evaluations
- Product and service knowledge
- Recruiting and interviewing
- Staff Training and Development
- Policy Enforcement
- Project management abilities
- Staff Supervision
Timeline
Operations Manager
Mercer Labs Museum of Art and Technology
03.2024 - Current
Supervisor
Mercer Labs Museum of Art and Technology
02.2024 - 03.2024
Assistant Manager
Stop and Shop
03.2020
Principal Assistant
Department of Education
02.2018 - 02.2020
Criminal Justice
Medgar Evers College of The City University of New York
High School Diploma -
Aspirations Diploma Plus High School