Josephine Dow
Summary
I am a seasoned professional with a diverse background, actively seeking part-time opportunities within the hospitality/customer service sector. Since relocating to Orcas in 2018, I have leveraged my global experience in work trading at hostels, organic farms, and retreat centers worldwide. My commitment to providing unparalleled service stems from my passion for sharing extensive local knowledge, ensuring visitors have an exceptional experience on the island.
Possessing a dynamic work history, I bring adaptability, critical thinking, and a positive attitude to every role. Demonstrating dependability, I excel in managing multiple priorities and willingly embrace additional responsibilities to achieve team goals. My interests extend beyond the workplace, encompassing a love for making/teaching music, hiking, and playing tennis. I reside on Orcas with my partner, Burke Mulvany, and our cat, Freddy.
Overview
6
6
years of professional experience
Work History
Event Producer
Northwest Herbal Fair
04.2021 - Current
- Enhanced event attendee experience by meticulously coordinating logistics and managing event schedules.
- Achieved seamless event execution through effective communication with vendors, caterers, and staff members.
- Boosted overall event satisfaction by promptly addressing and resolving any attendee concerns or issues.
- Maximized budget efficiency by skillfully negotiating contracts with suppliers and vendors for cost-effective services.
Barista/Cashier
Wild Island
10.2023 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
Wanderlust Wildhearts
04.2018 - 11.2019
- Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Education
Bachelor of Arts - International Political Economy
University of Puget Sound
Tacoma05.2015
Skills
- Event Marketing
- Social Media Promotion
- Problem Solving
- Complaint Handling
- Excellent communication
- Team collaboration
- Technical proficiency
- Adaptability
Languages
French
Limited Working
Spanish
Limited Working
Czech
Elementary
Timeline
Barista/Cashier
Wild Island
10.2023 - 12.2023
Event Producer
Northwest Herbal Fair
04.2021 - Current
Cashier
Wanderlust Wildhearts
04.2018 - 11.2019
Bachelor of Arts - International Political Economy
University of Puget Sound