Josephine Fisk
Parkland,FL
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
13
13
years of professional experience
Work History
Elderly Caregiver
Private Home
Margate, Florida
02.2026 - Current
- Assisted clients with daily living activities including bathing, dressing, grooming, toileting, and eating.
- Prepared nutritious meals tailored to dietary needs and preferences.
- Redirected clients with memory issues, ensuring safety and providing compassionate support.
- Developed strong relationships with clients based on trust and respect.
- Maintained clean and safe living environments for clients.
- Communicated effectively with family members regarding client needs and concerns.
- Respected the privacy, dignity and confidentiality of each client served.
Customer Service & Warehouse Manager
Holy Monkey Inc.
Oak Hills, CA
09.2013 - 01.2025
- Managed daily operations of customer service team at Holy Monkey Inc.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Managed daily warehouse operations to ensure efficient workflow and inventory control.
- Implemented process improvements to enhance order accuracy and reduce delays.
- Monitored inventory levels to prevent shortages and ensure timely replenishment.
Education
Associate of Arts - Child Development
Modesto Junior College
Modesto, CA06-2028
Skills
- Dementia care
- Compassionate client care
- Client relationship management
- Effective communication
- Problem solving
- Environmental safety
- Workload management
- Daily living assistance
- Customer service
- Communication skills
- Relationship building
- Customer relations
- Time management
- Shipping, receiving, and warehousing
Accomplishments
- Award for Compassion 2021
- Award for Compassion 2022
- Top Customer Service Performance 2023
Timeline
Elderly Caregiver
Private Home
02.2026 - Current
Customer Service & Warehouse Manager
Holy Monkey Inc.
09.2013 - 01.2025
Associate of Arts - Child Development
Modesto Junior College