Summary
Overview
Work History
Education
Skills
Internship Experience
Timeline
Generic

Josephine Fontana

Staten Island

Summary

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Overview

7
7
years of professional experience

Work History

Crew Member / Section Leader

Trader Joe’s
07.2023 - Current
  • - Lead merchandising and inventory for specific store section; ensure visual appeal, stock levels, and freshness.
  • - Promoted to Section Leader; responsible for ordering, inventory rotation, and departmental oversight in a fast-paced retail environment.
  • Previously: 2016–2020

MSW Intern

The Jewish Board
09.2023 - 05.2024
  • - Provided clinical services to clients aged 7–60+ with diagnoses such as MDD, Anxiety, ADHD, PTSD, and trauma.
  • - Conducted intakes, created treatment plans, facilitated individual therapy (telehealth & in-person), and maintained confidential client records.
  • - Applied CBT and mindfulness techniques; submitted weekly SOAP notes.
  • - Participated in weekly supervision for ongoing clinical development.

Residential Case Manager

St. Joseph’s Medical Center – Tompkins Residence
08.2018 - 07.2023
  • - Managed care for adults (ages 40–70) with severe mental illness in a residential setting.
  • - Developed treatment plans, coordinated medical/psychiatric care, facilitated groups (coping skills, art therapy, meditation).
  • - Ensured accurate, timely documentation and collaborated with interdisciplinary teams to support client independence.

Education

Master of Social Work - Clinical Concentration

The City University of New York, College of Staten Island
05.2024

Bachelor of Science - Social Work

The City University of New York, College of Staten Island
05.2018

Diploma -

Tottenville High School
Staten Island, NY
01.2014

Skills

  • Generating treatment plans with various clients
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Flexible schedule
  • Leadership qualities

Internship Experience

  • Staten Island Behavioral Network (SIBN), Staten Island, NY
  • BSW Intern — 2017–2018
  • - Built therapeutic rapport with older adults with mental health diagnoses.
  • - Conducted home visits and phone check-ins; escorted clients to medical/social service appointments.
  • - Maintained accurate, confidential case notes and ensured client entitlement support.

Timeline

MSW Intern

The Jewish Board
09.2023 - 05.2024

Crew Member / Section Leader

Trader Joe’s
07.2023 - Current

Residential Case Manager

St. Joseph’s Medical Center – Tompkins Residence
08.2018 - 07.2023

Bachelor of Science - Social Work

The City University of New York, College of Staten Island

Master of Social Work - Clinical Concentration

The City University of New York, College of Staten Island

Diploma -

Tottenville High School

Similar Profiles

CREATE PROFILE