Josephine Frick

First point of contact for all customers entering Field Assistance walk-in area. Deal with taxpayers needing tax assistance by assessing taxpayer needs and directing them to appropriate individuals or areas, and controlling walk-in traffic and demands. Schedule appointment, process transcripts, and process check payments.

Work Schedule: 40 hrs, 5 days a week.

• Work Schedule: 40 hrs, 5 days a week.
• Work in Hospital Cashier's Office
• Balance cash drawers from the hospital's office departments and review for timely receipt of cash drawers.
• Received payments from customers via cash, check and credit cards to pay company invoices.
• Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

• Work Schedule: 40 hrs., 5 days a week.
• Conducted 20-30 collection calls weekly
• Addressed customer inquiries via email for quick solutions
• Monitored customer accounts for changes in risk level or delinquencies in order to take appropriate action.
• Reviewed and resolved customer account discrepancies: pricing issues, missing or damaged product, and delivery issues. Handled 50-100 calls per day.
• Negotiated repayment plans with delinquent customers in order to minimize losses.
• Worked closely with both customers and the sales team to reconcile accounts and oversee payment negotiation and pricing issues.

• Work Schedule: 40 hr/wk/5 days.
• Quoted bead chain, order entry, reorder bead chain and inventory, expedite orders, made sure orders set up correctly, shipped on time per customers' requests, billing, miscellaneous correspondence, filing.
• Processed customer invoices and followed up on outstanding payments. Issued credit memos, assisted with month-end closing.

Communicated effectively with colleagues across departments to resolve any discrepancies or errors identified in the course of performing duties.

• Process credit card payments.
• Scheduling meetings, taking/typing production meeting minutes, and distributing minutes.
• Prepared weekly payroll for the Production team of hourly employees, including calculation of deductions and issuing of checks.
• Matched orders with invoices, coded invoices, and recorded required information.

• Work Schedule: 40 hr/wk/5 days.
• Provided administrative support to the office manager and other staff members.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
• Sorted mail and distributed it to appropriate personnel or departments within the organization.
• Performed data entry into computer systems; ensured accuracy of all entered information.
• Greeted visitors and directed to appropriate location or person.
• Ordered office supplies to purchase items and maintain appropriate levels.
• Operated office equipment such as photocopiers, scanners, and fax machines.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.

• Work Schedule: 40 hrs, 5 days a week.
• Assisted with accounts payable functions.
• Raised funds by organizing multiple events and diligently managed details to meet deadlines.
• Provided administrative support to the office manager and other staff members.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.
• Operated office equipment such as photocopiers, scanners, and fax machines.
• Performed data entry into computer systems; ensured accuracy of all entered information.

• Work Schedule: 40 hrs, 5 days a week.
• Typing miscellaneous correspondence, filing, relief receptionist.

Processed payroll for employees, including calculating wages, deductions, and issuing payments.

• Processed accounts payable and receivable transactions.
• Ordering miscellaneous office supplies.

• Work Schedule: 40 hrs, 5 days a week.
• Provided administrative support to the office manager and other staff members.

Answered incoming phone calls, responded to inquiries and transferred calls as needed.

• Typing miscellaneous correspondence and purchase orders
• Timecard calculations for payroll.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
• Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
• Anticipated leadership needs by preparing or gathering records, reports and correspondence.
• Operated office equipment such as photocopiers, scanners, and fax machines.
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Processed invoices for payment; tracked payments received from vendors and clients.