Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Overview
25
25
years of professional experience
Work History
Nursing Assistant
At Your Side Home Care
Houston, TX
11.2015 - Current
Provided compassionate care to patients, assisting with daily living activities and ensuring comfort.
Monitored vital signs and reported changes to nursing staff to maintain patient safety and health.
Assisted in the implementation of care plans, adapting approaches based on individual patient needs.
Medical Record Clerk/Chart Analyst
Mount Sinai South Nassau
1 Healthy Way, Oceanside, NY 11572
11.2000 - 03.2006
Resolved customer inquiries regarding healthcare services and insurance policies.
Educated patients on benefits and eligibility requirements for various healthcare programs.
Managed appointment scheduling and follow-up calls to ensure patient compliance with care plans.
Implemented process improvements that enhanced response times to customer requests and inquiries.
Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.