Career advancementFlexible work hoursPersonal development programsWork from home optionWork-life balance
25
years of professional experience
Purposeful Leader experienced in management and personnel development. Delivered cohesive team dynamics and effective problem resolution through strategic planning and training. Led patient care initiatives that ensured comfort and dignity while maintaining high service standards.
Work History
Lead Caregiver
2 Years 3 Months
IHSS Adult Services Program | 04.2024 - Current
Developed personalized care plans tailored to individual needs and preferences.
Trained and mentored junior caregivers in best practices for client care.
Coordinated communication between families, healthcare providers, and staff to enhance service delivery.
Supervised daily activities, ensuring safety and well-being of clients.
Monitored client progress, adjusting care strategies based on observed outcomes and changing needs.
Managed scheduling and resource allocation to optimize caregiver assignments and service coverage.
Care Manager
4 Months
Life Care Solutions | 10.2023 - 02.2024
Serving as advocates for patients’ health.
Coordinating medical treatment.
Administering assessments.
Monitoring Medication Compliance.
Connecting patients with social and community support systems.
Connected patients with social and community support systems to enhance their care.
Maintained a comprehensive database of patient referrals and visit outcomes.
Kept a database of all referrals and results of patient visits.
Participated in weekly team meetings.
Child Care Specialist
7 Years 4 Months
Self-Employed | 06.2016 - 10.2023
Supervised children (infant – 8 yrs.) and documented each child's meal plans, eating habits, and food allergies.
Collaborated with clients to assess children's activities and developmental needs, resulting in creation of comprehensive infant/toddler training programs.
Upheld all safety standards, including CPR standards, mandated reporting, sexual harassment awareness, and cyber security
Managed financial records for billing and collections of daily and monthly fees to ensure accurate tracking and reporting.
Home Health Aide
9 Years
San Bernardino County | 10.2009 - 10.2018
Delivered personal care and companionship for elderly and disabled patients, ensuring hygiene, meal preparation, housekeeping, and transportation needs were met.
Coordinated with clients’ physicians and medical staff to correctly administer medications and performed additional medically supported duties as needed.
Resolved client complaints by developing written Action Plans and incorporating feedback from client families and physicians.
Administered medications accurately in collaboration with clients’ physicians and medical staff, performing additional medically supported duties as required.
Home Health Aide
7 Years 9 Months
Los Angeles County | 01.2002 - 10.2009
Delivered personal care, support, and companionship for elderly and disabled patients, ensuring hygiene, meal preparation, housekeeping, errand fulfillment, and transportation were met.
Enhanced client satisfaction level by 80% through the delivery of compassionate care, vigilant monitoring, and effective physician family communication.
Monitored clients' vitals on a daily basis and coordinated with client's family and physician regarding client's health progress.
Provided effective infection control principles leading to a 65% reduction in physician visits.
Ensured accurate reporting and documentation in compliance with HIPAA and HITECH regulations to protect client privacy.
Office Manager Dispatcher
2 Years 6 Months
Trucking Company | 06.2005 - 12.2007
Managed twenty employees (15 drivers and 5 office personnel) of local Transportation Company
Coordinated operations, human resources, accounting, customer service, outside sales, tax, and licensing compliance, purchasing, and financing.
Managed essential aspects of license compliance, purchasing, and financing to ensure smooth operations.
Reviewed and tracked daily fuel analysis to lower costs by 20%
Effectively implemented customer service resolution program resulting in a 40% increase in clientele.