Josephine Hultgren
Minneapolis,MN
Summary
Personable and efficient worker with many skills ranging from communication skills or organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Room Volunteer
University of Minnesota Medical Center
Minneapolis, Minnesota
01.2026 - Current
- Ensured cleanliness and organization in emergency room to support patient care and safety.
- Coordinated supplies and inventory management to enhance operational flow in ER.
- Supported nursing staff by changing bed linens and stocking necessary supplies to maintain readiness of patient rooms.
Family Nanny
Local Families
Sioux Falls, SD
05.2022 - 08.2025
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Organized different types of activities to enhance physical and intellectual development.
- Implemented daily routine to maintain structure and stability.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Taught children everyday skills and language.
- Played games, worked on puzzles, and read books to young children.
- Assisted with housework such as laundry and cooking.
Direct Care Professional
ACR Homes
Minneapolis, Minnesota
11.2024 - 05.2025
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
- Provided compassionate care to individuals with disabilities, maintaining a safe and supportive environment.
- Facilitated recreational activities that promoted socialization, independence, and self-esteem.
- Successfully managed challenging behaviors through positive reinforcement techniques.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Prepared residents for meals and assisted with feeding.
- Provided quality care to elderly patients in a long-term care facility setting.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
- Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devices.
- Provided emotional support and companionship to residents during times of distress.
- Kept up-to-date on all safety protocols related to the job role.
Volunteer
Butterfly House And Aquarium
Sioux Falls, SD
02.2022 - 06.2022
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Facilitated community outreach to expand participation and support.
- Cultivated interpersonal skills by building positive relationships with others.
Restaurant Hostess
Crawfords
Sioux Falls, SD
06.2021 - 09.2021
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science - Human Physiology
University of Minnesota
12-2026
Skills
- First Aid
- Schedule creation and maintenance
- Light Housekeeping
- Good Decision Making
- Emotional Support
- Social integration
- Teaching Empathy
- Family Support
- Interpersonal Communication
- Team Leadership
- Vital signs monitoring
- Compassionate care
- Clinical documentation
Certification
- Basic Life Support Certification, Health Counseling Services, 2024
- Heartsaver First Aid, Health Counseling Services, 2024
Languages
American Sign Language, Intermediate, University of Minnesota
Timeline
Emergency Room Volunteer
University of Minnesota Medical Center
01.2026 - Current
Direct Care Professional
ACR Homes
11.2024 - 05.2025
Family Nanny
Local Families
05.2022 - 08.2025
Volunteer
Butterfly House And Aquarium
02.2022 - 06.2022
Restaurant Hostess
Crawfords
06.2021 - 09.2021
Bachelor of Science - Human Physiology
University of Minnesota