JOSEPHINE JONES
Health And Community Administrator
Pueblo
Summary
Dynamic health and social service professional with over 35 years of specialized experience in health service administration, child protective services, and the design and implementation of prevention programs. Proven expertise in leading complex health initiatives that enhance community health outcomes and protect vulnerable children across diverse populations. Skilled in program development, strategic leadership, and cross-sector collaboration while ensuring compliance with health regulations. Committed to advancing equitable healthcare access and promoting preventive strategies for communicable diseases and child welfare.
Overview
39
39
years of professional experience
Work History
Adjunct Professor in Social Work
State University of New York
01.2019 - 01.2020
- Managed student performance using an automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies.
- Taught social welfare courses, providing instruction to up to 38 graduate students.
- Built relationships with students, mentoring on personal, professional, and academic goals while providing coaching on effective study habits.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Child Protective Specialist 1
New York State Families and Children Services
01.2002 - 01.2020
- Received reports of suspected child abuse and maltreatment to the appropriate local child protective services (CPS) agencies.
- Maintained detailed records of reports, ensuring accessibility to authorized users for investigations and related purposes.
- Supported investigation and follow-up efforts to protect vulnerable children and strengthen family stability.
- Coordinated with multidisciplinary teams to provide effective child protective interventions.
Health Service Administrator / Director of Preventive Services
Trinity Alliance of the Capital Region
01.1981 - 01.1998
- Led design, implementation, and management of comprehensive community health programs, including maternal and child health, alcohol and substance abuse, and disease prevention initiatives targeting high-risk and vulnerable populations in urban and rural communities with diverse demographics.
- Facilitated development of health policies and standard operating procedures related to communicable disease control and child welfare.
- Collaborated with local governments, NGOs, and community groups to lead population health assessments to tailor interventions and measure program efficacy.
- Managed multimillion-dollar budgets and complex grant portfolios, ensuring compliance with donor requirements and national health policies.
- Trained and mentored multidisciplinary teams on cultural sensitivity, prevention best practices, and protocol.
- Supervise child protective services programs, ensuring coordination with healthcare providers, social services, and law enforcement to safeguard children’s rights and welfare.
Education
MS - Health Service Administration
Russell Sage College
Troy, New York01.1982
BS - Community Health / Health Education
Russell Sage College
Troy, New York01.1979
Skills
- Health Service Administration: leadership in Program Design & Implementation
- Policy Development, Grant Writing, Budget Management, and Regulatory Compliance
Client advocacy
Team building
Organizational skills
Teamwork and collaboration
Needs assessment
Creativity and innovation
Teamwork and cooperation
Family assessment
Multidisciplinary collaboration
Community networking
Accomplishments
- Supervised a team of 35 professional staff members.
- Initiate the use of smartphones, laptops, and tablets. Develop inventory-tracking spreadsheets with Google Sheets and Microsoft Excel.
- "Tripled client service volume through the deployment of new program components and workflow optimizations; maintained accuracy and efficiency as measured by KPI, e.g., error rate, on-time delivery.
Affiliations
- American Public Health Association (past)
Timeline
Adjunct Professor in Social Work
State University of New York
01.2019 - 01.2020
Child Protective Specialist 1
New York State Families and Children Services
01.2002 - 01.2020
Health Service Administrator / Director of Preventive Services
Trinity Alliance of the Capital Region
01.1981 - 01.1998
BS - Community Health / Health Education
Russell Sage College
MS - Health Service Administration
Russell Sage College