Josephine Kokoszka

• Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
• Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
• Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
• Collaborated with fellow employees on special projects, improving overall shop performance.
• Improved efficiency in workshop by organizing tools and equipment, allowing for quicker job turnaround times.

Clean & sanitize kitchens, including countertops, sinks, microwaves, convectional ovens. Sweep & mop floors.

Clean & sanitize bathrooms, including sinks, showers & toilets. Sweep & hand wash floors.

Dust & clean all other rooms, as well as vacuuming or sweeping floors.

• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Developed strong relationships with clients through consistent high-quality service and friendly interactions.

• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
• Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Kept workspace clean and organized, meeting health and safety standards.
• Prepared food following standard recipes and tailored them for customer satisfaction.
• Assembled high-quality sandwiches, salads, and deli products for customers.
• Managed efficient resupply of materials during high-traffic hours to maintain consistent service levels.
• Exhibited exceptional multitasking skills by managing numerous orders at once.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Opened new inventory and rotated stock by dates to maintain freshness.

• Designed specialty cakes for weddings, birthdays, and graduations.
• Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
• Kept work area safe and sanitized by washing utensils, tools, and countertops.
• Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
• Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
• Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
• Improved bakery sales by creating innovative cake designs for holidays and special events.
• Verified accuracy of orders while meeting strict deadlines on producing completed products.
• Packaged and priced each product according to company pricing procedures.
• Managed material inventory and ordered new materials when needed.
• Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
• Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
• Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
• Precisely arranged display cases throughout workday to highlight finished products.
• Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
• Achieved high levels of precision while working with delicate materials such as sugar flowers or edible images.
• Ensured all decorated cakes met bakery's high standards for both appearance and taste.
• Enhanced visual appeal of baked goods by applying intricate icing designs.
• Executed detailed and themed cake decorations to match specific needs of each event.
• Streamlined cake decoration process, reducing preparation time without compromising quality.
• Maintained clean and organized work area, ensuring compliance with health and safety standards.