Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josephine Kutsienyo

Chevy Chase,MD

Summary

Compassionate professional with background in personal care and service, skilled in providing top-notch support and comfort to clients. Possess strong communication abilities and adeptness at creating positive environments for diverse client needs. Have improved quality of life for individuals through personalized attention and care strategies. Demonstrated ability to manage various tasks efficiently, ensuring client satisfaction and well-being. Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

2
2
years of professional experience

Work History

Personal Assistant

Stevens Driving School
Accra, Ghana
05.2022 - 12.2022
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Prepared invoices and drafted memos for executives.
  • Coordinated with other staff members to ensure seamless support and coverage.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Provided personal support to the executive, including errand running and personal shopping.

Front Desk Receptionist

Steven Driving School
Accra, Ghana
05.2022 - 12.2022
  • Performed basic bookkeeping tasks and issued invoices as needed.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Handled sensitive information in a confidential manner.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Explained policies and procedures to visitors.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Shop Attendant

First Samuel Enterprise
Takoradi, Ghana
01.2021 - 12.2021
  • Utilized product knowledge to make recommendations to customers based on their needs.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted and assisted customers with product selection and inquiries.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Handled customer phone calls, providing product information and stock availability.
  • Stocked shelves according to planograms or diagrams that showed where items should be placed.
  • Adhered to company policies regarding returns, exchanges, refunds, discounts.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

High School Diploma -

Ghana National College
Cape Coast, Ghana
10-2021

Skills

  • Task prioritization
  • Confidential information handling
  • Time management
  • Problem solving
  • Team collaboration
  • Customer service
  • Appointment scheduling
  • Cash handling
  • Data entry
  • Communication skills
  • Client relationship management
  • Attention to detail
  • Records management

Languages

English
Professional

Timeline

Personal Assistant

Stevens Driving School
05.2022 - 12.2022

Front Desk Receptionist

Steven Driving School
05.2022 - 12.2022

Shop Attendant

First Samuel Enterprise
01.2021 - 12.2021

High School Diploma -

Ghana National College
Josephine Kutsienyo