Josephine Nielsen
Machesney Park,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Receptionist Manager
Studio 12 Pilates
09.2021 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Server
Shoeless Joes Sports Bar And Grill
04.2020 - 08.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Barista
Starbucks
10.2018 - 11.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Heat Press Operator
American Bell
01.2018 - 10.2018
- Helped to design and create heat pressed clothing items
- Maintained a tidy store
- Assisted in administrative duties, such as data entry, inventory management and processing clerk
- Reviewed completed orders for quality and accuracy.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Operated press to achieve highest print quality and productivity with minimal scrap.
Education
High School Diploma -
Hononegah High School
Rockton, IL05.2017
Skills
- Records and Database Management
- Organizational Management
- Planning and Prioritization
- Communication skills
- Problem-solving abilities
- Compassionate
- Multitasking skills
Refrences
- Professional Reference:
Carol Scholl-Current employer
Phone:
815-821-4096
Email: carolscholl12@gmail.com
- Personal Reference:
Olivia Elsasser-Long time friend
Phone:
815-871-2332
Email: oliviajane722@gmail.com
Hobbies
A few of my favorite ways to spend time off work would include reading, decorating, cooking and mostly spending quality time with family.
Timeline
Receptionist Manager
Studio 12 Pilates
09.2021 - Current
Server
Shoeless Joes Sports Bar And Grill
04.2020 - 08.2020
Barista
Starbucks
10.2018 - 11.2019
Heat Press Operator
American Bell
01.2018 - 10.2018
High School Diploma -
Hononegah High School
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