Josephine Nyame

• Maintained accurate records of all transactions, including accounts payable and receivable, payroll, and general ledger entries.
• Managed accounts receivable collections process by following up on past due balances.
• Coordinated with external auditors during annual audits and provided requested documents as needed.
• Compiled data for weekly cash flow projections as well as quarterly forecasting models.
• Assisted with the preparation of financial statements and reports for management review.
• Conducted detailed analysis of financial information to identify trends and variances from budget.
• Filling of statutory payments including social security and personal income tax for employees, company tax, and value-added tax

• Conducted regular performance reviews for all employees in the branch.
• Monitored the financial performance of the branch monthly.
• Monitored the financial performance of the branch monthly.
• Ensured compliance with established policies, procedures, and regulations governing banking operations.
• Created reports summarizing operational performance metrics for senior management review.
• Participated in community events to promote brand awareness.
• Facilitated weekly meetings with staff members to discuss progress on current initiatives.
• Resolved escalated customer complaints in a timely manner.

• Analyze the applicant's financial status, credit, and property evaluations to determine the feasibility of granting loans.
• ·Gathering information about credit applicant's collateral and business risk.
• Meet with applicants to obtain information for loan applications and to answer questions about the process.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Review and update credit and loan files.

Monitor client's loan repayment

• Act as a liaison between the company and the client.
• Maintain confidentiality and observe data protection and associated guidelines where appropriate.
• Maintain a pipeline of prospective clients.
• Listen to client requirements and present appropriately to make sales.
• Track competitor activities, products, prices, and other business-related information and updates.
• Marketing new financial products and services

• Maintain financial accounts by processing customer adjustments.
• Recommend potential products or services to management by collecting customer information and analyzing customer information.
• Prepare product or service reports by collecting and analyzing customer information.
• Keep records of customer interactions, process customer accounts, and file document
• Presenting information clearly to customers.
• Handling customers' queries face-to-face and over the phone.
• Educating customers on the company's products and services