Josephine Ottah
Island Park,NY
Summary
Dedicated, highly skilled Professional with more than 18 years of work related experience. Organized Caregiver, focused on providing thoughtful support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, preventative medical appointments and personal activities. Caring, organized and friendly with excellent interpersonal and multicultural skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Care Manager
Partners Health Plan
Brooklyn, NY
06.2017 - Current
- Served as the single point of contact for 40 caseloads in care coordination and management.
- Assisted in coordinating, supporting,and services for members requiring Social Security benefits, Medicaid-Medicare Certification.
- Utilized person-centered approach in supporting 40 participants to be as independent as possible.
- Interacted with members monthly, telephonically, virtually, and face to face to ensure adequate care and service plan maintained
- Conducted comprehensive Assessment, and reassessments for trigger events.
- Conducted Personal outcome measures(POM), level of care determinations, psychosocial and psychological updates.
- Collaborated with caregivers on self-management, and coordinated support required for service authorizations.
- Facilitated interdisciplinary care teams meeting during members' life plan development, with advocates, and service providers.
- Report data collection and entry according to Office Of People with Developmental Disabilities (OPWDD)standard.
- Created, wrote, and approved Life Plans.
- Utilized electronic records documentation systems such as Medisked and OPWDD CHOICES.
- Coordinated referrals to over 40 primary care doctors, specialists, hospitals, ancillary testing, and other services of members' choices
Medicaid Service Coordinator
AHRC-NYC New York, NY
New York, NY
12.2013 - 06.2017
- Coordinated, developed, and wrote individualized day habilitation and pre-vocational service plans.
- Conducted monthly face-to-face home visits, assessment, psychosocial and psychological updates, and level of care determination.
- Led Personal Outcome Measures(POM) conversations with members and advocates.
- Maintained participants' electronic records system utilizing Evolve, Medisked, and CHOICES.
- Provided community habilitation services for foster children under the Bridges to Health (B2H) program.
- Assisted foster children with coordinated goals and valued outcomes of their choices.
- Referred members and their families to appropriate educational and legal resources, organizations, and community agencies to meet treatment needs.
- Referred clients to appropriate team members, community agencies, and organizations to meet treatment needs.
Community Support Professional
AHRC-NYC-New York, NY
New York, NY
05.2006 - 12.2013
- Implemented plan of care approved for participants with developmental disabilities.
- Enhanced quality of life for participants by encouraging independence of choice-making.
- Assisted and implemented community support services in alignment with participants' needs.
- Provided and assisted participants in areas such as educational, recreational, productive work experiences, and community exploration activities of their choices.
- Served as advocates for 40 participants according to their identified needs and interests.
- Supported participants in developing goals and social skills, improving individual wellness and productivity
Certified Nursing Assistant
New York University Medical Center
New York, NY
01.2000 - 02.2006
- Assisted with admission, orientation, and adjustment of patients to hospital facilities.
- Provided care for over 50 patients hospitalized for surgical operations such as automobile accidents, cardiac surgery, muscular dystrophy, Parkinson's disease, and diabetes.
- Provided preventative medical care needs according to patient's care plans.
- Assisted with feeding, monitored, and recorded intake and output to assist patients to achieve healthy nutritional outcomes.
- Monitored and recorded 50 patient vital signs such as blood pressure, temperature, blood glucose levels, and abnormal signs and symptoms of over 50 patients.
- Participated in fun group activities with patients to boost mood, improve overall memory.
Education
Bachelor of Science - Healthcare Management
New York University
New York, NY06.2017
Associate of Science - Chemical Technology
New York City College of Technology of The City University of New York
Brooklyn, NY01.1996
Skills
- Proficient in EVOLVE, Medisked, CHOICE Electronic Record System
- Microsoft Office Suites, and Excel Spreadsheet
- Verbal and written Communication
- Preventative Health Measures
- Patient Care Assessment
- Patient Advocacy
- Medicaid - Medicare -SNAP Benefits Compliance
- HIPAA Guidelines
Certification
Certificate - Disability Studies
City University of New Yorks School of Professional Studies - 06/2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Care Manager
Partners Health Plan
06.2017 - Current
Medicaid Service Coordinator
AHRC-NYC New York, NY
12.2013 - 06.2017
Community Support Professional
AHRC-NYC-New York, NY
05.2006 - 12.2013
Certified Nursing Assistant
New York University Medical Center
01.2000 - 02.2006
Bachelor of Science - Healthcare Management
New York University
Associate of Science - Chemical Technology
New York City College of Technology of The City University of New York
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