Josephine Parlow
Chick-fil-A
Macomb,MI
3
years of professional experience
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Work History
Team Member, Trainer, Team Lead, Assistant Coach
2 Years 6 Months- Serve as a reliable closer, ensuring end-of-day organization, cleaning, and food-safety procedures.
- Trained multiple new employees during the store's opening, covering both front-of-house and back-of-house procedures.
- Lead small teams during high-volume periods by delegating tasks, supporting communication, and maintaining smooth workflow.
- Handle guest concerns professionally, providing effective recovery and maintaining Chick-fil-A hospitality standards.
- Support drive-thru and front-of-house operations, helping maintain speed, accuracy, and team efficiency.
- Uphold strict cleanliness, order accuracy, and food quality standards during all shifts.
Education
High School Diploma
- Classical liberal arts curriculum emphasizing philosophy, literature, mathematics, science, and the fine arts.
- First Honors
- 0 Demerits Conduct Award
- GPA: 3.75
Associate of Science - Neuroscience
Skills
Customer service
Problem-solving
Attention to detail
Organizing work stations
Food safety compliance
Teamwork and collaboration
Excellent communication
Willingness to learn
Positive attitude
Accomplishments
- Supervised team of 50 staff members.
Interests
Music
Tech enthusiast
passionate about exploring the latest advancements and innovations.
I like working with my hands and fixing things.
Timeline
Team Member, Trainer, Team Lead, Assistant Coach
Chick-fil-A
04.2024 - 10.2026Read More
Chesterton Academy of Our Lady of Guadalupe
High School Diploma
Read More
Macomb Community College
Associate of Science from Neuroscience
Read More
Activities & Honors
Schola (Chant/Singing Choir): Active member contributing to liturgical and musical events., Community Service & Volunteer Work: Participation in service projects and charitable activities., National Junior Honor Society (NJHS): Recognized for leadership, service, scholarship, character, and citizenship., First Honors Award: Academic excellence., 0 Demerits Award: Outstanding conduct and responsibility.
Leadership
- Prefect — House of Chrysostom
- 2025 – 2026
- Mentor fellow students and model positive conduct and responsibility.
- Build a welcoming and supportive community within the house.
- Assist with organizing events, leading activities, and fostering student engagement.