Josephine P. Cordero
Data / Staff Analyst
Lake Stevens,WA
Summary
Versatile professional with a strong foundation in data mining, systems analysis, and business operations, equipped to drive impactful results. Proficient in managing cross-functional initiatives that improve efficiency and reduce operational gaps. Skilled in identifying trends, analyzing performance metrics, and driving data-informed decisions. Led multi-site projects involving asset management, IT system upgrades, and workflow optimization. Experienced in collaborating with technical teams, production leaders, and executive stakeholders. Strong background in compliance, quality assurance, and documentation within regulated environments. Known for delivering high-quality outcomes in dynamic environments.
Overview
25
25
years of professional experience
21
21
years of post-secondary education
Work History
Staff Analyst - 767 FWD Structures
Boeing Company
04.2023 - 01.2025
- Supported Tier 2 senior leadership in strategic planning and execution, contributing to a 25% alignment improvement in organizational objectives across FWD Structures' initiatives.
- Supported budget planning and expenditure tracking for operational units, ensuring compliance with internal governance.
- Collaborated with leadership and external partners to align strategic goals and facilitate decision-making.
- Led development of A/V conferencing equipment for executive leadership, resulting in a 40% increase in virtual collaboration efficiency and a 30% reduction in scheduling delays.
- Evaluated employee performance, providing constructive feedback aimed at enhancing skill sets and career growth.
- Implemented process improvements that increased organizational efficiency without sacrificing quality or customer satisfaction levels.
- Identified areas of improvement within the organization, leading to optimized business operations and increased productivity.
- Supported departmental managers in their efforts to consistently meet or exceed performance targets through regular progress monitoring and guidance.
- Maintained strict adherence to regulatory compliance standards, ensuring that all staff members remained aware of and compliant with relevant laws and regulations.
- Developed data-driven recommendations for management, resulting in informed decision-making and strategic planning.
- Directed cross-functional project initiatives to reduce defects and improve production efficiency across tooling, quality, and safety initiatives, tracking KPIs and presenting findings to leadership.
- Managed multiple projects simultaneously while maintaining strict deadlines and achieving desired outcomes.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Kaizen Tech | Temp Manager
Boeing Company
12.2022 - 04.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Enhanced production efficiency by 18% through collaboration with IPT leaders to streamline equipment performance and implement refined production methodologies.
- Improved product quality by 15% by standardizing the interpretation and communication of blueprints, specifications, and technical instructions across multidisciplinary teams.
- Digitized production workflows and implemented Lean methodologies, resulting in measurable efficiency gains.
- Led cross-departmental coordination efforts that resulted in a 30% improvement in meeting customer deadlines and quality benchmarks.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Liaised with internal departments to optimize productivity and efficiency.
- Cross-trained existing employees to maximize team agility and performance.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Assembler Wire Group B (21203) - ESRC 737 Shelves
Boeing Company
07.2021 - 11.2022
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Interpreted over 500 unique schematics and blueprints, enabling rapid customization and high-quality assembly in accordance with customer specifications and engineering change orders.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated with cross-functional teams, improving communication between assembly and engineering teams, leading to a 20% faster resolution of technical issues.
- Mentored and coached 10+ new operators, enhancing team productivity and reducing onboarding time by 35% through hands-on training in wiring best practices and safety protocols.
- Supported quality audits by documenting and validating wiring assemblies, contributing to a 95% audit success rate and meeting ISO and AS9100 standards.
Interim Manager - ESRC Digital Capabilities
Boeing Company
12.2019 - 07.2020
- Managed 10+ digital asset inventory projects for ESRC Digital Capabilities, resulting in a 25% improvement in asset tracking accuracy and audit readiness.
- Coordinated a seamless enterprise migration of over 2,300 systems from Windows 7 to Windows 10 with Boeing's Technology Integration Services team, ensuring zero production downtime at the Everett factory.
- Collaborated with IT Asset Management and production leaders to oversee equipment returns and replacements, maintaining 100% operational continuity across 5 major production zones.
- Provided Scrum-based reporting for an enterprise-wide Asset Inventory Initiative, tracking return and replacement of computing equipment across multiple production zones.
- Compiled and presented sprint updates, backlog progress, and task completion metrics to leadership, ensuring transparency and alignment with project milestones.
- Presented detailed cost estimations and project control data to technical leadership, driving more informed budgeting decisions and ensuring project alignment with financial goals.
Assembler Wire Group B-777X SM Onload Productions
Boeing Company
06.2018 - 11.2019
- Built and assembled 150+ wire bundles per week to support critical electrical systems, ensuring 99.8% accuracy in connectivity and functionality during system integration.
- Constructed complex shelf and panel assemblies with zero rework incidents for three consecutive quarters, supporting quality assurance and operational timelines.
- Utilized computing equipment and digital tools to interpret engineering schematics and wiring diagrams, reducing assembly errors by 30% through accurate component alignment.
- Achieved a 98% first-pass yield rate by following shop orders and precise work instructions using micrometers, calipers, and continuity testers.
Fiber Customer Support Analyst/Network Technician
Aerotek for Frontier Communications
11.2015 - 09.2016
- Through engagement with Aerotek, a premier staffing agency, delivered world-class technical support to fiber-optic customers.
- Identified, troubleshot, and efficiently resolved a broad range complex network and system issues.
- Helped optimize the customer experience, grow customer satisfaction, and ensure complete fulfillment of customer needs in challenging environments.
- Documented work status and authored reports and updates for both internal and external use.
- Determined accurate prices for residential customer services, consistently searching for deals and best prices for customers.
- Managed escalated customer concerns with professionalism, collaborating with higher-level resources when necessary to achieve resolution.
- Updated SIMPL, ESS and GTD5 system with order specifics and customer details, preferences and billing information.
- Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
- Collaborated with cross-functional teams to improve overall network performance and reliability.
Systems Administrator
NetStar-1 for U.S. Department of Labor
10.2007 - 04.2010
- Authored and deployed technical and user guides for the HSPD-12 Presidential Directive initiative, enabling 100% user compliance and reducing onboarding questions by 45%.
- Managed 2,500+ user accounts and access controls following federal security policies, ensuring 100% adherence to identity and access management protocols.
- Served as the primary technical support liaison for 10+ federal agencies under OASAM, resolving 95% of service requests within SLA timeframes.
- Accurately documented user support interactions in the central service desk system, improving knowledge sharing across IT teams and boosting issue resolution accuracy by 25%.
Education
Bachelor of Science - Business Administration
University of Santo Tomas
Philippines 06.1979 - 03.1984
Master of Science - Business Administration, Global Supply Chain Mgmt
Keller Graduate School of Management
Illinois City, IL 04.2012 - 06.2026
Certificate - Project Management
Everett Community College
Everett, WA 09.2024 - 03.2025
Certificate - Core Aerospace Manufacturing Certificate
Washington Aerospace Training And Research Center
Everett 10.2011 - 12.2011
Certificate - Computer Networking Program
Computer Education Institute
Anaheim 08.1998 - 04.1999
Associate of Applied Science - Business Intelligence And Data Analysis
Bellevue College
Bellevue, WA 09.2020 - 07.2021
Skills
- Quality Management Systems
- Environmental Health and Safety
- Aerospace Manufacturing
- Equipment Maintenance
- Raw Materials Handling
- Tableau Data Analysis
- Boeing Problem Solving Model
- 5 years experience working with quality in Boeing manufacturing data systems
- 20 years proficiency in Microsoft Office Application Suite (Word, Excel, PowerPoint, Outlook 2013, 2016 and 2019 version)
Timeline
Certificate - Project Management
Everett Community College
09.2024 - 03.2025
Staff Analyst - 767 FWD Structures
Boeing Company
04.2023 - 01.2025
Kaizen Tech | Temp Manager
Boeing Company
12.2022 - 04.2023
Assembler Wire Group B (21203) - ESRC 737 Shelves
Boeing Company
07.2021 - 11.2022
Associate of Applied Science - Business Intelligence And Data Analysis
Bellevue College
09.2020 - 07.2021
Interim Manager - ESRC Digital Capabilities
Boeing Company
12.2019 - 07.2020
Assembler Wire Group B-777X SM Onload Productions
Boeing Company
06.2018 - 11.2019
Fiber Customer Support Analyst/Network Technician
Aerotek for Frontier Communications
11.2015 - 09.2016
Master of Science - Business Administration, Global Supply Chain Mgmt
Keller Graduate School of Management
04.2012 - 06.2026
Certificate - Core Aerospace Manufacturing Certificate
Washington Aerospace Training And Research Center
10.2011 - 12.2011
Systems Administrator
NetStar-1 for U.S. Department of Labor
10.2007 - 04.2010
Certificate - Computer Networking Program
Computer Education Institute
08.1998 - 04.1999
Bachelor of Science - Business Administration
University of Santo Tomas
06.1979 - 03.1984