Josephine Perchman
Waynesville,MO
Summary
Proven track record in enhancing customer satisfaction and sales at Walmart through expert cash handling and product recommendations. Adept at solving customer concerns with a blend of strong communication skills and POS system proficiency. Achieved notable accuracy in transactions, demonstrating both hard and soft skills vital for customer service excellence.
Overview
18
18
years of professional experience
Work History
Casier
Walmart
04.2020 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Lead Lady
Burger King
09.2010 - 04.2020
Customer Service Representative
Laura Salinas Real Estate Agent
02.2006 - 07.2010
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
Education
Morningside High School
Inglewood, CA06.1986
Skills
- POS Systems
- Cash Handling
- Cash Register Operation
- Product Recommendations
Timeline
Casier
Walmart
04.2020 - Current
Lead Lady
Burger King
09.2010 - 04.2020
Customer Service Representative
Laura Salinas Real Estate Agent
02.2006 - 07.2010
Morningside High School