Josephine Portis
Krystle Hesse
Mason City,IA
1
Certification
13
years of professional experience
Experienced CNA with a strong record of safe supervision, patient care, and support for daily routines. Known for patience, empathy, and reliability in homes and care settings. Focused on providing calm, compassionate care and a quick response to changing needs.
Work History
Certified Nursing Assistant
4 Years 1 Month- Assisted residents with bathing, dressing, grooming, and daily hygiene tasks.
- Supported mobility needs through safe transfers, repositioning, and ambulation assistance.
- Documented care activities accurately in patient records and shift reports.
- Observed resident behaviors closely and communicated concerns to support timely interventions.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
8 MonthsTemporary CNA
1 Year 5 Months- Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Repositioned immobile patients regularly to support skin integrity and prevent pressure injuries.
- Documented daily care activities accurately in patient records and shift notes.
- Supported meal service, feeding assistance, and hydration for residents with varied needs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Babysitter
2 Years 1 Month- Supervised children's daily routines, ensuring safe and consistent care.
- Prepared meals and snacks according to household instructions and dietary needs.
- Followed parent guidelines for bedtime, homework, and behavior expectations.
- Communicated clearly with parents about schedules, concerns, and daily updates.
- Responded calmly to minor conflicts, injuries, and routine child needs.
Babysitter
12 Years 9 Months- Communicated clearly with parents about schedules, concerns, and daily updates.
- Responded calmly to minor conflicts, injuries, and routine child needs.
- Followed parent guidelines for bedtime, homework, and behavior expectations.
- Supervised children's daily routines, ensuring safe and consistent care.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Monitored children's activities to verify safety and well-being.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Receptionist
3 Months- Managed multi-line phone systems, directing calls and messages with accuracy and professionalism.
- Scheduled appointments, coordinated calendars, and maintained organized front-desk records.
- Greeted visitors, verified appointments, and provided prompt reception support.
- Handled incoming mail, deliveries, and outgoing correspondence efficiently.
- Resolved routine inquiries, assisting clients with clear communication and follow-through.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate Degree in Nursing - Nursing
- Awarded First Response to Trauma-Informed Care Training
- Associates Degree in Science, May 2024
- Associates Degree in Arts, May 2024
Skills
Patience and empathy
Problem-solving
Time management
Strong work ethic
Trustworthiness
Dependability
Childcare supervision
Early childhood development
Certification
- CNA - Certified Nurse Assistant
- Trauma-Informed Care Training - April 21st, 2026 3.5hrs
- BLS Training - August 17th, 2026
Timeline
Receptionist
Patty Holmgaard
05.2026 - 08.2026Read More
Certified Nursing Assistant
Nora Springs Care Center
04.2025 - 12.2025Read More
Babysitter
Carli Herzog
09.2024 - CurrentRead More
Certified Nursing Assistant
Vern Steidl
07.2022 - 08.2026Read More
Temporary CNA
Good Shepherd
03.2021 - 08.2022Read More
Babysitter
Krystle Hesse
01.2014 - CurrentRead More
North Iowa Area Community College
Associate Degree in Nursing from Nursing
Read More