Josephine raheema
El Cajon,CA
Summary
Dedicated and enthusiastic Medical Assistant student with comprehensive coursework in clinical and administrative skills, including patient care, medical terminology, and office procedures. Eager to leverage strong interpersonal skills and a solid understanding of healthcare practices in an entry-level position. Highly motivated to gain hands-on experience and support a healthcare team in delivering optimal patient care.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Splendid Smiles
San Diego, CA
03.2024 - Current
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Assistant Manager
Roadway Express
San Diego, California
02.2023 - 06.2024
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Recruited and trained new employees to meet job requirements.
- Reviewed emails daily to prioritize tasks for the managers' attention.
Sales Associate /Retail Customer Service Associate
Bloomingdale's
San Diego, California
08.2019 - 03.2023
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled cash, checks and cards with care and according to PCI standards, organizing transaction records and monitoring cash register.
Education
Certificate - Medical Assisting
Northwest College
San Diego, CA05-2025
Associate of Science - Business Administration And Management
Grossmont College
San Diego, CA06-2020
High School Diploma -
Valhalla High School
San Diego, CA05-2017
Skills
- Clinical Support
- Patient Care
- Strong writing and verbal skills
- Appointment Scheduling
- Teamwork
- Organization
- Communication
- Medical Terminology
Timeline
Dental Assistant
Splendid Smiles
03.2024 - Current
Assistant Manager
Roadway Express
02.2023 - 06.2024
Sales Associate /Retail Customer Service Associate
Bloomingdale's
08.2019 - 03.2023
Certificate - Medical Assisting
Northwest College
Associate of Science - Business Administration And Management
Grossmont College
High School Diploma -
Valhalla High School
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