Josephine Reyes
Atlanta,GA
Summary
Healthcare professional with solid background in mammography and diagnostic imaging. Known for producing high-quality mammograms and ensuring patient comfort and safety. Team-oriented with focus on achieving results and adapting to changing needs. Expertise in image analysis and patient care. History of working in Research facilities and receiving high marks for skill and efficiency. Well-versed in compliance and documentation requirements.
Knowledgeable Mammography Technologist adept at completing scans with speed and accuracy to handle heavy daily workloads in fast-paced environments. Highly organized and detail-oriented professional bringing 30 years of experience in the field. Focused on providing patients with high-quality and cost-effective care.
Knowledgeable Researcher with robust background in conducting in-depth research and analysis. Successfully contributed to multiple high-impact projects, delivering valuable insights and innovative solutions. Demonstrated expertise in data collection and statistical analysis, showcasing strong problem-solving and critical-thinking skills.
Overview
32
32
years of professional experience
Work History
Staff Mammographer - Part Time
Northside Hospital Midtown
09.2025 - Current
- Performed high-quality mammography procedures, ensuring patient comfort and safety during examinations.
- Collaborated with radiologists to interpret images and provide detailed reports for diagnostic purposes.
- Implemented quality control measures to maintain compliance with regulatory standards and improve workflow efficiency.
- Facilitated communication between patients, providers, and support staff to ensure seamless coordination of care throughout the diagnostic process.
- Streamlined workflow by effectively managing appointment schedules and room availability.
- Played a key role in preparing the department for accreditation surveys, ensuring compliance with all relevant regulations and guidelines.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Travel Mammographer
Cedar-Sinai Medical Center
05.2024 - 08.2024
- Conducted high-quality mammography procedures, ensuring patient comfort and safety.
- Collaborated with radiologists to interpret imaging results accurately.
- Maintained compliance with regulatory standards and best practices in mammography.
- Developed training materials for new staff on advanced imaging techniques.
- Streamlined workflow processes, reducing patient wait times and improving service delivery.
- Collaborated with a multidisciplinary team to provide comprehensive breast health services for patients.
Travel Mammographer
MedStar Radiology Network
11.2023 - 02.2024
- Collaborated with medical staff to develop protocols that improved patient care and diagnostic accuracy.
- Reduced patient wait times through effective communication with referring physicians and optimization of the scheduling system.
- Improved patient satisfaction by implementing efficient imaging protocols and streamlining appointment scheduling.
- Championed continuous improvement initiatives that identified areas of opportunity for increased efficiency or enhanced patient experience within the facility''s imaging services offerings.
- Fostered a culture of collaboration among imaging staff, physicians, and other clinicians, facilitating effective interdisciplinary communication and enhancing overall patient care outcomes.
Travel Mammographer
Marin General Hospital
04.2023 - 10.2023
- Mentored junior mammographers, fostering skill development and operational excellence.
- Implemented quality control measures to enhance diagnostic accuracy and efficiency.
- Helped maintain accreditation status of the facility by adhering to the guidelines and requirements set forth by regulatory agencies.
- Prioritized safety by consistently verifying correct patient identification and verifying physician orders before beginning any examination.
- Demonstrated empathy and compassion towards patients experiencing anxiety or discomfort during examinations, helping put them at ease before the procedure began.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
Travel Mammographer
White Plains Hospital
01.2023 - 03.2023
- Enhanced image quality and diagnostic accuracy by maintaining mammography equipment regularly.
- Led initiatives to incorporate new technologies, enhancing diagnostic capabilities and patient outcomes.
- Improved patient comfort by utilizing gentle positioning techniques during mammography procedures.
- Ensured regulatory compliance by adhering to strict protocols for mammogram imaging and patient care.
- Maintained strict patient confidentiality according to HIPAA guidelines while handling sensitive medical information.
- Enhanced clinical decision-making process by adeptly evaluating images for technical quality, diagnostic adequacy, and overall clarity.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Trained and supervised new radiologic technologists and technicians.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Travel Mammographer
St. Thomas Radiology Associates
05.2022 - 12.2022
- Participated in ongoing professional development to stay current on best practices and advancements in mammography technology.
- Evaluated images for technical quality and accuracy.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Repaired and troubleshot radiologic equipment.
- Conducted high-quality mammography procedures, ensuring patient comfort and safety.
- Maintained compliance with regulatory standards and best practices in mammography.
- Maintained strict patient confidentiality according to HIPAA guidelines while handling sensitive medical information.
Breast Imaging Manager
Grady Hospital
01.2021 - 03.2022
- Functioned as Breast Imaging Manager. Facilitates and Oversee daily operation workflow to include staffing, training, scheduling, budgeting, and marketing for the clinics. Re-accredited multiple mammography sites in accordance with FDA MQSA and Georgia state process and standards. As working manager, performed all the functions of a Mammography Technologist II. Reports directly to the Director of Imaging.
- Oversaw daily operations of imaging department, ensuring compliance with safety and quality standards.
- Implemented process improvements to enhance workflow efficiency in imaging services.
- Led initiatives to upgrade imaging technology, enhancing diagnostic capabilities and reducing downtime.
- Analyzed departmental performance metrics, identifying areas for improvement and strategic planning opportunities.
- Spearheaded efforts to attain recognition for excellence in imaging services through industry awards or certifications, boosting the facility''s reputation and market position within the region.
- Provided oversight for equipment maintenance programs ensuring optimal functionality at all times while minimizing downtime due to malfunctions or repairs.
- Leveraged data analytics to identify trends in patient demographics and demand patterns, enabling strategic resource allocation to better serve the needs of the community served by the facility.
Lead Quality Control Technologist
Eagle’s Landing Healthcare
01.2019 - 12.2020
- Functioned as Lead Quality Control technologist in accordance with FDA MQSA and Georgia state process and standards; participated in the preparation of regulatory agency reviews such as ACR re-accreditation, yearly updates, and FDA on-site inspections. Performed all the functions of a Mammography Technologist II, working closely with the Manager of the Breast Imaging Center. Leadership and clinical skills include reporting and feedback to the Imaging Manager concerning operational procedural issues and problems.
- Developed and maintained detailed documentation for quality assurance processes and protocols.
- Analyzed data from quality tests to identify trends and recommend process enhancements.
- Led initiatives to streamline inspection workflows, improving overall operational efficiency.
- Conducted regular reviews of quality control protocols, identifying opportunities for improvement and implementing necessary updates in a timely manner.
Travel Mammpgrapher
Southeast Alaska Healthcare
09.2019 - 12.2019
- Managed scheduling and resource allocation for imaging staff, optimizing patient throughput.
- Conducted training sessions for new employees on equipment usage and departmental procedures.
- Coordinated cross-departmental efforts to integrate new technologies into existing workflows successfully, improving overall patient care delivery systems.
- Increased staff retention by fostering a supportive work environment that encouraged professional growth and development.
- Served as subject matter expert on emerging trends in medical imaging technology, advising senior leadership on strategic investments in equipment upgrades or expansions of service offerings accordingly.
- Managed budgets, monitoring expenditures closely, ensuring responsible financial stewardship within the department.
Mammography Manager
Watsonville Community Hospital
02.2018 - 08.2019
- Developed strategies for resource allocation, optimizing staff utilization across multiple departments.
- Led operational improvements to enhance patient care delivery and streamline departmental workflows.
- Collaborated with cross-functional teams to design and execute initiatives aimed at improving patient outcomes.
- Managed budgetary planning processes, aligning financial resources with strategic goals for hospital operations.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Clinical Mammography Supervisor
Coalinga Regional Medical
09.2016 - 11.2017
- Managed the Mammography Department's daily operations. Immediately tasked with establishing MQSA protocols and establishing accreditation. Implemented Kanban methodology to reduce work in process and improve clinical throughput. In the first 90 days, a 5-month backlog of patient reports was eliminated, with subsequent reports completed daily. Screening callbacks decreased from 6 weeks to 1 week, with most cases completed on the same day. Clinical throughput increased from 12 exams per technician shift to 24. Kanban gains were leveraged to improve capacity management, aligning patient scheduling and technologist daily work assignments. These clinical improvements were mirrored by corresponding financial results. Department cashflow improved dramatically with 5 months backlog becoming same-day billables. The higher throughput of the department resulted in decreased aging in receivables. Theory of Constraints continuous improvement process was used to address bottlenecks in clinical operations, financial performance, quality of care, patient rights and patient safety.
Lead Technologist Researcher for ILT
Rush University Medical Center, RUMC
01.2006 - 05.2008
- Led cross-functional teams to implement innovative technology solutions, enhancing operational efficiency.
- Developed and executed strategic initiatives, aligning technology with organizational goals.
- Collaborated with stakeholders to define project scopes, ensuring alignment with business objectives and user needs.
- Managed multi-site team, confirming compliance with on-site business goals and prescribed protocols.
- Enhanced overall system stability by diligently monitoring performance metrics and addressing any anomalies promptly.
- Identified potential security vulnerabilities through regular audits, taking preventive measures to mitigate risks effectively.
- Developed comprehensive documentation, facilitating easier troubleshooting and maintenance of technology infrastructure.
- Spearheaded the adoption of agile methodologies, resulting in shorter development cycles and faster time-to-market for new products.
- Conducted thorough research on emerging technologies to identify opportunities for process improvement and cost reduction.
- Conducted comprehensive technology assessments to identify areas for improvement and investment opportunities.
- Championed data-driven decision-making by establishing robust analytics capabilities across the organization.
Breast Health Specialist/Navigator
Adventist Illinois Masonic Hospital
01.2001 - 01.2005
- As the hospital underwent organizational restructure, the Breast Health Specialist was created based on my interview for a mammographer position. Position Summary: Assesses, plans, implements and evaluates the delivery of all programs and services for patients with breast health concerns. Essential functions included best practice, assessment, navigation, and marketing skill set as an educator, network solution consultant, navigator, patient advocate, physician liason, and change agent. Acted as a resource facilitator in the creation, development and inclusion of BHS role to the departmental strategic/business plan based on organizational initiatives and/or community needs. Responsibilities include understanding the clinical, physical, and psychosocial needs related to breast health and disease and proficiency in communicating this information to the patient/patient’sfamily and caregivers as appropriate. Collaborate works through partnership with the physicians, clinical team, patient/patient’s family and caregivers to meet the patient’s health and treatment goals; to remove barriers to quality care, to address gaps in service; to identify, and recommend healthcare currency trends to policies and programs; support quality improvement and program growth.
Lead Mammographer & QC Technologist
Edwards Hospital and Healthcare
01.1998 - 01.2001
- Recruited to architecturally and aesthetically design, develop, launch, and market business developmental milestone of Edward Hospital new satellite in Yorkville, Illinois. Functions and responsibilities: pass initial application to MQSA FDA, ACR, and state accreditation, achieved 2 months shy of scheduled deadline; created SMART profitable business model; co-manage “converted anchor” clients; define, determine, and delegate realistic, scalable marketing strategy by taking advantage of internet marketing techniques; collaborate and corroborate aspired work goals with inter/intra key personnel, vendors, and contractors, carried out within calculated sunset date; train a solid and stellar “dream team” which boosted number of patient exams and chartered sustained productivity, 15 to 20 exams per technologist, per shift.
Lead Mammographer & QC Tech
Chicago Department of Health
01.1994 - 01.1998
- Spearheaded Chicago Department of Health Uptown Clinic Mammography program compliant to MQSA FDA, ACR, and Illinois state regulation and requirements; obtained and realized accreditation and licensed to operate on1st time application. Devised and incorporated systematic best practice mammography standard operating policy and procedure which meted a market reach of 10 patients per tech/shift to a progressive 15-20 patients. Served culturally diverse population to all 5 Chicago-wide clinic sites: Uptown – Asian, Africans, Eastern European, the Mexican and Latin neighborhood Westown and Lakeview, and Southside’s Chicago Engelwood and Roseland; which triggered and encouraged compassionate quality patient-centered approach throughput
- Implemented quality assurance measures for equipment maintenance checks and image evaluations to ensure consistent image quality across all exams performed at the facility.
- Served as a key liaison between the mammography department and other medical departments, facilitating clear communication and collaboration.
- Streamlined department workflow by collaborating with colleagues and efficiently managing resources.
- Upheld high standards of patient privacy by adhering to HIPAA regulations and maintaining strict confidentiality in all interactions.
- Contributed to the development of new protocols for improved mammographic imaging procedures.
Education
Certificate of Specialty Completion - ARRT MRI Board eligible in Magnetic Imaging Resonance
Central Georgia Technical College
Macon, GA01.2014
Masters of Science - Marriage and Family Therapy (pending clinical internship)
Mercer University School of Medicine
Atlanta, GA01.2011
Masters of Arts Psychology - Industrial and Organizational Behavior
National-Louis University
Chicago, IL01.2008
Bachelor of Science - Healthcare Leadership, Major in Healthcare Administration
National-Louis University
Chicago, IL01.2008
Certificate in Psychological Assessment - Administration
National-Louis University
Chicago, IL01.2006
Breast Health Specialist Certificate - Breast Heath Education and Coordination
EduCare, Incorporated
Las Vegas, NV01.2002
Certificate - Radiological Science
Children's Hospital School of Radiologic Science
Los Angeles, CA01.1992
Certificate of Technical Studies - Human Resources Management
US AIr Force Technical School For Human Resources
09-1996
Skills
- Veteran of the United States Air Force
- Skilled mammographer with over 25 years of experience
- Masters of Arts Psychology (Concentration- Industrial and Organizational Behavior)
- Bachelor of Science in healthcare management
- Fluent in English and Tagalog with working knowledge of Spanish
- Early adopter of major innovations: Digital, RIS, EHR, PACS, Six Sigma & Patient Safety initiatives
- 20 years of experience in regulatory compliance and accreditation processes
- Expert in diagnostic mammography techniques
- Proficient in breast positioning and stereotactic biopsies
- Skilled in managing contrast media delivery
- Active Basic Life Support (BLS) CPR certification
- Working knowledge of PACS/RIS/HIS image documentation, processing, reconstruction, and storage packages from EPIC, Synapse, Meditech and other vendors
- Knowledgeable in mammography billing and coding
- Authored comprehensive guidelines for certification and credentialing standards
- Restored clinics to certified compliance
- Clinical research experience
- Conducted educational workshops for radiology professionals
- Demonstrated success in organizational leadership
- Self-motivated in high-stress environments
- Professional experience includes independent consultancy, contract employment, and direct-hire positions, travel contract Mammographer; LICENSURE FOR MULTIPLE STATES
- Proficient in PACS operations
- Advanced breast imaging skills
- Proficient in patient positioning techniques
- Medical imaging expertise
- Expertise in mammography techniques
- Radiation safety compliance
- Process quality management
- Skilled in biopsy procedures
- Skilled in applicant assessment
- Strategic issue analysis
- Cross-functional teamwork
- Prioritization skills
- Thoroughness in reviewing work
- Critical thinking for solutions
- Skilled in prioritizing concurrent responsibilities
- Strong task management
- Comprehensive patient management
- Trustworthy execution
- Clear interpersonal communication
- Logical evaluation
- Effective organizational skills
- HIPAA regulations knowledge
- Effective team participation
- Sensitive listener
- Effective listening
- Versatile in dynamic environments
- Strategic decision-making
- Advocate for patient safety initiatives
- Clear communication
- Thoroughness in task execution
- Customer service proficiency
- Certified in CPR and AED
- Upholding privacy standards for patients
- Radiation safety compliance
- Cultivating strong partnerships
- Strategic task management
- Experience with HIPAA standards
- Strong relationship-building abilities
- Data-driven decision making
- Process documentation
- Measurable goal planning
- Commitment to professional standards
- Comprehensive documentation skills
- Process optimization
- Effective time management
- Responsive to new challenges
- Quality improvement strategies
- Equipment readiness
- Diagnostic imaging skills
- Problem-solving aptitude
- EMR/EHR system utilization
- Incident prevention tracking
- Collaborative communication
- Mammography expertise
- Organizational skills
Timeline
Staff Mammographer - Part Time
Northside Hospital Midtown
09.2025 - Current
Travel Mammographer
Cedar-Sinai Medical Center
05.2024 - 08.2024
Travel Mammographer
MedStar Radiology Network
11.2023 - 02.2024
Travel Mammographer
Marin General Hospital
04.2023 - 10.2023
Travel Mammographer
White Plains Hospital
01.2023 - 03.2023
Travel Mammographer
St. Thomas Radiology Associates
05.2022 - 12.2022
Breast Imaging Manager
Grady Hospital
01.2021 - 03.2022
Travel Mammpgrapher
Southeast Alaska Healthcare
09.2019 - 12.2019
Lead Quality Control Technologist
Eagle’s Landing Healthcare
01.2019 - 12.2020
Mammography Manager
Watsonville Community Hospital
02.2018 - 08.2019
Clinical Mammography Supervisor
Coalinga Regional Medical
09.2016 - 11.2017
Lead Technologist Researcher for ILT
Rush University Medical Center, RUMC
01.2006 - 05.2008
Breast Health Specialist/Navigator
Adventist Illinois Masonic Hospital
01.2001 - 01.2005
Lead Mammographer & QC Technologist
Edwards Hospital and Healthcare
01.1998 - 01.2001
Lead Mammographer & QC Tech
Chicago Department of Health
01.1994 - 01.1998
Masters of Science - Marriage and Family Therapy (pending clinical internship)
Mercer University School of Medicine
Bachelor of Science - Healthcare Leadership, Major in Healthcare Administration
National-Louis University
Certificate in Psychological Assessment - Administration
National-Louis University
Breast Health Specialist Certificate - Breast Heath Education and Coordination
EduCare, Incorporated
Certificate of Specialty Completion - ARRT MRI Board eligible in Magnetic Imaging Resonance
Central Georgia Technical College
Masters of Arts Psychology - Industrial and Organizational Behavior
National-Louis University
Certificate - Radiological Science
Children's Hospital School of Radiologic Science
Certificate of Technical Studies - Human Resources Management
US AIr Force Technical School For Human Resources