JOSEPHINE RODRIGUEZ

Implemented strategies to cut operating costs.

• Coordinated property maintenance schedules to ensure optimal facility conditions and tenant satisfaction.
• Assisted in lease negotiations and renewals, enhancing occupancy rates through effective communication.
• Implemented marketing strategies to promote storage solutions, increasing visibility and attracting new customers.
• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.

• Managed cross-departmental efforts to achieve merchandise launch promotions.
• Analyzed sales data to identify trends, forecast demand, and plan purchasing accordingly.delivery
• Developed visual merchandising guidelines to ensure brand consistency across locations.
• Worked with managers and advertising directors to optimize promotions.

• Assisted customers in navigating financial products and services, enhancing overall satisfaction and engagement.
• Led initiatives to improve customer retention through personalized follow-ups and relationship-building strategies.
• Maintained accurate records of all client interactions through diligent use of CRM systems, allowing for targeted follow-ups and efficient customer history referencing.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

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• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Conducted regular performance evaluations of team members while providing constructive feedback, resulting in enhanced productivity levels.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Supervised daily store operations, ensuring adherence to company policies and customer service standards.