Josephine Romero
Houston,TX
Summary
Dedicated Bilingual Medical Assistant with a broad range of healthcare skills across all ages, groups & specialties. Exemplary communication, skills & patient care with the ability to multitask & can work in fast-paced environments without little to no supervision. Self-motivated individuals with excellent organization skills, attention to detail, team oriented and adaptable to changes.
Overview
4
4
years of professional experience
Work History
Traveler Medical Assistant
Pain Management Center
923 Pasadena Fwy
02.2025 - Current
- Assisted healthcare providers with patient examination and treatment procedures.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Scheduled appointments and managed patient intake processes efficiently.
- Prepared examination rooms and ensured medical equipment was sanitized and ready for use.
- Educated patients on medication usage, treatment plans, and preventive care practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Houston Cardiology Consultanst
509 W Tidwell RD Suite 130 Houston, TX , 77091
08.2024 - 02.2025
- Assisted in patient intake procedures, ensuring accurate documentation and data entry.
- Supported healthcare providers with routine examinations and procedures, enhancing patient care quality.
- Managed appointment scheduling and follow-ups, improving clinic efficiency and patient flow.
- Maintained clean and organized exam rooms, adhering to infection control protocols.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed PTNR test
- Performed EECP Treatment
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed electronic health records, maintaining data accuracy and confidentiality according to HIPAA regulations.
Medical Assistant Extern
Renu Garg MD Pediatrics
1919 N Loop W #200, Houston, TX
07.2024 - 09.2024
- Assisted pediatricians with patient examinations, ensuring comfort and safety during procedures.
- Educated parents on child health issues, immunization schedules, and preventive care practices.
- Coordinated appointments and follow-up visits to optimize patient flow and care continuity.
- Implemented electronic health record (EHR) systems to enhance data management and retrieval efficiency.
- Monitored vital signs and documented findings to maintain accurate health assessments for pediatric patients.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Maintained accurate patient records, contributing to effective communication among medical team members.
- Educated parents on proper child healthcare practices, promoting overall family wellbeing.
- Contributed to a safe environment by adhering to strict infection control protocols at all times.
- Supported diagnostic processes, prepared patients for x-rays and collected laboratory specimens, ensuring accuracy and timely diagnoses.
- Boosted immunization rates, organized community vaccine drives and educated families on importance of vaccinations.
- Improved patient confidentiality, rigorously adhered to HIPAA guidelines in all communications and record-keeping.
Hostess Manager
Darios Steak House
14315 Cypress Rose Hill Rd, Cypress,TX
03.2023 - 02.2025
- Managed front-of-house operations, ensuring seamless guest experiences and optimal table turnover.
- Trained and supervised host staff, fostering a collaborative and efficient work environment.
- Developed scheduling systems to align staffing levels with peak dining hours, enhancing service quality.
- Implemented best practices for customer engagement, resulting in increased guest satisfaction scores.
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Supported marketing efforts by coordinating promotional events within the restaurant space.
- Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
- Leveraged technology and social media to better reach and communicate with guests.
Private Nanny
Private Home
Houston Texas
05.2022 - 12.2022
- Supervised daily activities to ensure safety and well-being of children.
- Developed engaging educational activities to promote cognitive and social development.
- Coordinated schedules, including meals, naps, and extracurricular activities for optimal routines.
- Communicated effectively with parents regarding children's progress and behavior changes.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Implemented daily routines for optimal child development and created a structured environment.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Planned special outings or themed days around children's interests or areas of study in their school curriculum.
- Taught children everyday skills and language.
Education
Associate Degree in Medical Assistant - Medical Assistant
The College of Health Care Professions
TX07-2024
High School Diploma -
Heights High School
Houston, TX03-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledg
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Administer Injections (SQ,IM, ID, GLUTEAL)
- Clinical documentation
- Answering Multi-line phones and relay messages accurately
- Data entry
- Phlebotomy
- Procedure assistance
- Electronic health records
- CPR
- Immunization administration
- Specimens collection and processing
- Appointment setting
- Compassionate caregiver
- Fluent in Spanish and English
- Inventory and supply management
- pH testing
- OSHA & HIPAA TRAINED
- Medical Front Desk (Appointments Scheduling, scan, fax, file, and collection of co-pays and co-insurance
- Knowledge of diagnostic (ICD-10) and procedural (CPT and HCPCS) coding
- Anatomy and Physiology Trained
Timeline
Traveler Medical Assistant
Pain Management Center
02.2025 - Current
Medical Assistant
Houston Cardiology Consultanst
08.2024 - 02.2025
Medical Assistant Extern
Renu Garg MD Pediatrics
07.2024 - 09.2024
Hostess Manager
Darios Steak House
03.2023 - 02.2025
Private Nanny
Private Home
05.2022 - 12.2022
Associate Degree in Medical Assistant - Medical Assistant
The College of Health Care Professions
High School Diploma -
Heights High School