Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in case management and skilled nursing. Respectful and compassionate professional offering 21-year background serving community by providing guidance for clients in need.
Overview
20
20
years of professional experience
Work History
Regional Clinical Social Worker
Civita Care Centers
2021.11 - Current
Oversees seven facilities
Train new social workers
Educate 14 social workers on federal regulations
Evaluate company documentation
Conduct mock surveys
Network with outside agencies and corporate IDT.
Updated client documentation for accurate, compliant and current records.
Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
De-escalated stressful situations through individual and family crisis interventions.
Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Advocated for clients to assure respected rights and wishes.
Led inservices on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for self-advocacy.
Collaborated with other professionals to plan and coordinate care for clients.
Administered assessments to identify clients' needs and establish treatment plans.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Director of Social Services
Apple Rehab
2019.01 - 2022.04
1Documents according to state/federal guidelines
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Facilitated 15-17 discharges weekly
Conducts social, trauma and biopsychosocial assessments
Dc planner/networker with outside agencies.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Child and Family Therapist Intern in CATS Program
Klingberg Family Centers
2020.09 - 2021.05
Provided Individual Therapy services to children (ages 3-15) and families under the Risking Connection Trauma Framework utilizing evidence-based practices
Trained in Evidence Based Practice modality TF-CBT
Developed goal-oriented treatment plans
Conducted trauma assessments
Clinically diagnosed and provided support services to child victims of physical and sexual abuse, child witnesses to domestic violence, and trafficking victims
Knowledgeable on billing and insurance
Managed required caseload for Interns and conducted weekly intakes
Completed documentation on time up to policy and protocol standards
Specialized and trained in utilizing telehealth services
Collaborated with staff on a multi-disciplinary team and parent counselors to provide the most effective and efficient service for parents and families
Interacted in individual and group supervision under LCSW clinicians
Consulted in psychiatric clinical rounds for medical advice and treatment plans
Engaged in policy and grant funding changes within the agency and advocacy work
Attended MDT meetings for clinical consultations with police, DCF, medical staff, and clinicians
Completed additional and all required agency trainings for Interns
Communicated with staff to develop a clinical practice innovation protocol to determine which clinicians should continue treatment over telehealth or in-person during the COVID-19 pandemic.
Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
Enhanced client relationships by providing empathetic listening and support during challenging times.
Director of Social Services
Autumn lake
2016.12 - 2019.12
Case manager for 45 short term patients
Facility liaison for patients and families when creating plan of care
Provided psychosocial support.
Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
Established preliminary and comprehensive assessment for social service needs of the resident's
Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
Director Social Services
Cheshire Regional Rehab
2015.11 - 2016.12
Case manager for 120 residents
Develops discharge plans with families and resident
Performs chart audits and QAPI's quarterly
Provides psychosocial support to residents and families
Adheres to state required documentation
Completes all Ascends, MDS'S and care plans
Facilitates care plan, Medicare and discharge meetings
Completes all admission packets and assessments
Oversees part-time employee
Facilitates groups for residents and families.
Outreach Coordinator / Marketing Director
Covenant village of Cromwell
2014.10 - 2015.11
Maintain all logbooks and financial records
Meet with families and prospective clients.
Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
Maintained up-to-date knowledge of relevant policies and regulations affecting target populations, informing program development accordingly.
Streamlined communication processes within the organization, improving information flow among team members involved in outreach activities.
Facilitated strong relationships with community members by attending local events, serving as a liaison between the organization and its constituents.
Director of Social Services
Spectrum Health Care
2013.09 - 2014.10
Case manager for 120 residents
Develops discharge plan for all Short-term residents
Performs all chart audits
Provides psychosocial support to residents and families
Adheres to state required documentation
Completes all Ascends, MDS'S and care plans
Facilitates care plan, Medicare and discharge meetings
Completes all admission packets and assessments
Oversees part-time employee
Facilitates groups for residents and families
Counseling residents on a regular basis in a variety of settings, group/individually, which includes discussion of specific problems and implementation of solutions
Providing psychosocial support to residents and their family members as needed
Working strategically within an interdisciplinary team including: physicians, all branches of therapy (speech, physical, occupational), dietician, and nursing.
Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
Education
Master's in clinical social work -
University of Saint Joseph
05.2021
Bachelor of Science - Social Work
University of Saint Joseph
05.2003
Skills
Working well with a diverse group of clients and personnel
Strengths-based solution-focused therapy
Multitasking in high stress and fast place environments
Completes all social service assessments and documentation
Motivational intervening skills /CBT
Knowledgeable in trauma informed care
Case Management
Client Advocacy
Conflict Resolution
Compassionate
Timeline
Regional Clinical Social Worker
Civita Care Centers
2021.11 - Current
Child and Family Therapist Intern in CATS Program
Klingberg Family Centers
2020.09 - 2021.05
Director of Social Services
Apple Rehab
2019.01 - 2022.04
Director of Social Services
Autumn lake
2016.12 - 2019.12
Director Social Services
Cheshire Regional Rehab
2015.11 - 2016.12
Outreach Coordinator / Marketing Director
Covenant village of Cromwell
2014.10 - 2015.11
Director of Social Services
Spectrum Health Care
2013.09 - 2014.10
Master's in clinical social work -
University of Saint Joseph
Bachelor of Science - Social Work
University of Saint Joseph
References
References available upon request
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