JOSEPHINE S. PENA
Rochester,MN
Summary
Experienced nurse with strong background in guiding teams, managing complex care, and achieving strategic objectives. Excels in developing efficient nursing care, ensuring high standards, and aligning efforts with health care team and organizational goals. Known for collaborative approach and commitment to excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Registered Nurse
Mayo Hospital
01.2021 - Current
- return to JO3A: assumed all previous roles as a preceptor, charge nurse/core team lead
- Emergency Unit: 5 months
- Preceptor, Charge Nurse/Core Team Lead: current role in JO3A
- JO3A MS unit: doing bedside for almost a year
- As team lead nurse: bridges the gap between bedside nursing and unit administration, supervises daily operations, mentors junior staff, coordinates patient care workflows, and ensures regulatory compliance. By delegating tasks and resolving conflicts, maintains a safe, highly efficient environment
- As unit preceptor nurse: mentors, educates, and evaluates new staff transitioning into the clinical environment. The primary responsibilities include orienting the novice to the unit, modeling best practices, guiding critical thinking, and ensuring patient safety while gradually building the preceptee’s independence
- MS bedside role: Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Educated patients and families on post-operative care and health management strategies.
- Led quality improvement initiatives to enhance patient safety and satisfaction scores.
- Streamlined documentation processes, improving compliance with healthcare regulations.
- Conducted thorough assessments to identify patient needs and adjust treatment plans accordingly.
- Implemented evidence-based practices to improve recovery times in post-surgical patients.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
Registered Nurse
Philip Health Services
09.2019 - 12.2021
- Emergency and MS RN: Philip Health Services operates the Hans P. Peterson Memorial Hospital, it is designated as a Level V Trauma Receiving Hospital and a Critical Access Hospital.
- Administered emergency care to patients in high-pressure situations, ensuring swift and effective treatment.
- Led quality improvement initiatives that enhanced overall operational efficiency within the emergency room setting.
- Collaborated with multidisciplinary teams to develop and implement patient care plans tailored to individual needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Streamlined triage processes, reducing wait times and optimizing patient flow during peak hours in the emergency department.
- Coordinated with medical personnel to ensure compliance with safety protocols and hospital policies during emergencies.
- Implemented evidence-based practices for pain management, significantly enhancing patient satisfaction scores and outcomes.
- Mentored junior nursing staff, fostering professional development and improving team performance in critical care scenarios.
Nursing Professional Development Specialist
Nursing Professional Development Specialist Training Department
03.2013 - 06.2019
- Play an important role in ensuring patient and staff safety by conducting in-service training sessions for staff and responsible for a variety of training and development duties in a healthcare facility
- Facilitated American Heart Association course training; BLS, ACLS and PALS for the medical and registered nurses
- Facilitated workshops and seminars on evidence-based practices in nursing.
- Evaluated program effectiveness through feedback and performance metrics.
Registered Nurse - Rotations between Emergency Room and Medical -Surgical Unit
Alterado General Hospital Inc.
01.2012 - 06.2019
- Provides immediate response using the best medical and nursing interventions and equipment for acute and critical illnesses and injuries or trauma caused by natural disasters, and accidents such as falls and vehicular collisions.
- Led patient care initiatives, ensuring adherence to safety protocols and quality standards.
- Mentored nursing staff, enhancing clinical skills and promoting professional development.
- Streamlined patient admission processes, improving efficiency and reducing wait times.
- Collaborated with interdisciplinary teams to develop effective care plans for diverse populations.
- Implemented evidence-based practices, elevating standards of patient care and outcomes.
- Conducted comprehensive assessments, delivering tailored interventions based on individual patient needs.
- Advocated for patients' rights, fostering a supportive environment through effective communication strategies.
Nurse Educator
East West Review Center and Nurse Care Review Center
06.2005 - 12.2015
- Concepts: MSN and Psychiatric Nursing
- Hours of work per week: 8 hours per day on Weekends
- Affiliated Review Center: East West Review Center and Nurse Care Review Center
- East West Review Center: Started June 2005 – April 2011
- As the first-ever review center in the Philippines, East West was established in 1980.
- Nurse Care Review: Started April 2013 – December 2015
- The first review center here in Davao City
Level IV Program Head and Level Clinical Instructor
Philippine Women’s University, Lyceum of the Philippines University and Universidad de Manila University
04.2004 - 07.2011
- April 2004 - April 2005: Areas of Responsibility and Hours of Work per Week: Medical Surgical and Emergency Units; 32 – 40 hours
- Summarized academic experiences as a Clinical Instructor, Level IV RLE Program Head supervising, monitoring and evaluating Level IV BNS students during their clinical experiences.
- Lyceum of the Philippines: May 2005 – May 2009
- Level IV Class Adviser, Level IV RLE program head
- Developed and implemented curriculum enhancements for nursing and healthcare courses.
- Led workshops to train faculty on innovative teaching methodologies and assessment techniques.
- Mentored nursing students, fostering clinical skills and professional development through hands-on experiences.
- Collaborated with industry partners to align educational programs with current healthcare practices and standards.
- Evaluated student performance through comprehensive assessments, ensuring adherence to academic policies.
- Facilitated interdisciplinary learning opportunities among healthcare disciplines to promote teamwork in clinical settings.
- Conducted research projects aimed at improving instructional strategies within nursing education frameworks.
- Established best practices for student engagement and retention in nursing programs through targeted initiatives.
- Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
- Evaluated student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
Senior Nurse – Medical Surgical Unit
Makati Medical Center – Tertiary Hospital
06.1999 - 03.2004
- Skills and responsibilities: Senior Nurse
- Nurse to Patient ratio depends on assigned district: districts 1-3 is 1:5, districts 4-5 mini ICU 1:2 or 1:3
- Acts as Charge Nurse when assigned
- Facilitates supervision and comprehensive care to 40 patients (5 districts with 2 mini ICU)
- Supervised nursing staff, ensuring adherence to best practices and protocols in patient care.
- Developed and implemented care plans tailored to individual patient needs, enhancing overall treatment outcomes.
- Collaborated with multidisciplinary teams to coordinate comprehensive patient care initiatives across departments.
- Mentored junior nurses, providing guidance on clinical procedures and fostering professional development.
- Led quality improvement projects aimed at reducing patient wait times and increasing service efficiency.
- Assisted patients in navigating complex medical systems by serving as a liaison between them and their healthcare providers.
- Managed high-acuity cases effectively through prioritizing tasks based on urgency while maintaining attention to detail.
- Delegated tasks appropriately among team members according to their skill sets ensuring efficient workflow.
- Increased patient satisfaction scores by consistently delivering compassionate, high-quality nursing care.
- Actively participated in ongoing professional development opportunities to stay up-to-date with the latest nursing practices and standards.
Education
Bachelor of Science Nursing -
Philippines Women’s University
Manila, 1004 Metro Manila, Philippines03-1998
Master of Arts in Nursing – Administrative -
Philippines Women’s University
Manila, 1004 Metro Manila, PhilippinesBachelor of Secondary Education -
Davao Doctors College
Davao City, Davao del Sur03-2015
Certification
- NCLEX Passed: August 2016
- IELTS: OVS 8
- Philippine RN License: Passed May 1998
- Professional Teacher Licensed Exam: Passed Sept. 2015
Timeline
Registered Nurse
Mayo Hospital
01.2021 - Current
Registered Nurse
Philip Health Services
09.2019 - 12.2021
Nursing Professional Development Specialist
Nursing Professional Development Specialist Training Department
03.2013 - 06.2019
Registered Nurse - Rotations between Emergency Room and Medical -Surgical Unit
Alterado General Hospital Inc.
01.2012 - 06.2019
Nurse Educator
East West Review Center and Nurse Care Review Center
06.2005 - 12.2015
Level IV Program Head and Level Clinical Instructor
Philippine Women’s University, Lyceum of the Philippines University and Universidad de Manila University
04.2004 - 07.2011
Senior Nurse – Medical Surgical Unit
Makati Medical Center – Tertiary Hospital
06.1999 - 03.2004
Bachelor of Science Nursing -
Philippines Women’s University
Master of Arts in Nursing – Administrative -
Philippines Women’s University
Bachelor of Secondary Education -
Davao Doctors College
Special contribution and awards
Toxic Best Nurse Award Makati Medical Hospital: 2 consecutive years 2001 - 2002, Certificate of Recommendation as Faculty Member of College of Nursing: Top 1 Performing Instructor College of Nursing; for 4 consecutive years given every March 27th, Certificate of Recommendation as Faculty Member of College of Nursing: Perfect Attendance; for 3 consecutive years given every March 27th, Author and Contributor on the Finalization of Revised Bachelor of Science in Nursing Resource Units: Bachelor of Science in Nursing Curriculum Resource Units 2008,, Specifically, NCM 104 Care of Clients Across the Lifespan with Problems in Perception and Coordination, Adjustment and Maladaptive Behaviors, NCM 106 Care of Clients across the Lifespan and Population Group with Problems in Inflammatory and Immunologic Reactions, Cellular Aberrations, Acute Biologic Crisis, Including Emergency and Disaster Nursing with Problems in Adjustment and Maladaptive Patterns of Behavior, Author of the Books, VITALS FOR NURSING REVIEW for PNLE (1st and 2nd Edition), ESSENTIALS FOR NURSING REVIEW for NCLEX, Philippine Women’s University, Leadership Award: 4 consecutive years as President of Nightingale Nursing Organization, Ranked Top 4 PWU – BSN graduate Class 1998 with General Average of 1.82, First Prize (awarded with gold medal) Invitational Quiz Bee held at Ledesma Hall Makati Medical Center;, February 4, 1997 (third year nursing student) RTRMS – MMC
Seminars and Trainings
- 2018 – 2017
- As American Heart Association Instructor; Facilitates of American Heart Association Courses: BLS, ACLS and PALS
- 2016
- American Heart Association International Instructor’s Update: Guidelines 2015 CPR and ECC: Hong Kong, March 4- 2016
- 2015
- AHA – PAL Instructor’s Training
- 2014
- AHA – ACLS Instructor’s Training
- AHA – PALS Provider’s Training
- Resource Speaker; Holy Child College of Davao (Feb. 1, 2014)
- 2013
- AHA – BLS Instructor’s Training
- AHA – ACLS Provider training
- Resource Speaker; Broken shire School of Nursing (March 7, 2013)
- 2012
- AHA – BLS Provider training
- Resource Speaker; University of Mindanao (October 1, 2012)
- 2008
- Integrated Management of Childhood Illness (IMCI – DOH); January 3, 2008; Lyceum of the Philippines University
- International Lecture – Forum on Recognizing and Responding to Mental Health Crisis Situation; September 5, 2008; Mini-Theatre, LPU
- 49th Annual Convention – theme “TQM in Nursing Education: A Pathway to Safe Nursing Practice “; October 16-17, 2008; Fiesta Pavilion Manila Hotel
- LPU Mid-Year Faculty Development Program; November 5, 2008 ; JPL Hall of Freedom LPU
- 2007
- Designing Effective Evaluation Tools; June 12, 2007; JPL Hall of Freedom LPU
- 3rd Convocation to Present Faculty Researches theme “Meeting Global Academic Competencies”; July 17, 2007; Mini-Theatre LPU
- 2nd International Nursing Camp and Conference theme “Nursing in a World of Opportunities and Challenges”; July 18-20, 2007; St. Paul University, Tuguegarao City
- Sessions on “Telemetry and Heart Transplant and Understanding and Healing; Gestalt Therapy; July 19, 2007; St. Paul University, Tuguegarao City
- Sessions on “Nursing Research: Regional or Global and Health Struck: Dream, Believe, Survive; July 20, 2007; St. Paul University, Tuguegarao City
- 2006
- Training on Community Health for Clinical Instructors from April 24 – May 19, 2006 conducted by Training office 3rd floor; Esperanza Health Center Sta. Mesa, Manila
- Augmenting and Reinforcing Knowledge and Skills in Research; November 3, 4 and 11, 2006 at LPU
- 2005
- 46th Annual Convention: “The Nurse Educator of the Future”; October 17-18, 2005; Fiesta Pavilion, Manila Hotel
- 2004
- Training on Psychiatric – Mental Nursing for Clinical instructors; June 14-16, 2004; Cavite Center for Mental Health (CCMH)
- 2002
- Manners? Manners! ATBP; June 3, 2002; TQM room Makati Medical Center (MMC)
- Customer Satisfaction; July 12, 2002; TQM room MMC
- IV Therapy Seminar: August 20-22, 2002 at Mezzanine. I, MMC
- Problem Solving Tools; September 12, 2002; TQM room MMC
- Regular IV Training Program accredited by ANSAP; September 16, 2002; TQM room MMC (card # 027454)
- ISO 9000: 2000; September 25, 2002; TQM room MMC
- 2001
- Mental Health Nursing; February 16, 2001; Mezzanine I MMC
- Course 101 Total Quality Management; July 7, 2001; TQM room MMC
- Customer care, Customer Service; July 7, 2001; TQM room MMC
- 2000
- Glucose Monitoring Program for Bedside Nurse Program; August 10, 2000; Mezzanine I MMC
- Drug Administration; August 21. 2000; Mezzanine I MMC