Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Communication Skills
Certification
Languages
Timeline
Generic

Josephine Vaetoe

Tacoma,WA

Summary

Results-driven operations supervisor with expertise in workflow management, employee training, and logistics oversight. Known for strong communication and problem-solving skills, committed to fostering team collaboration and achieving organizational goals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

9
9
years of professional experience
1
1
Certification

Work History

UPS Operations supervisor

UPS Mail Innovation
02.2022 - 02.2025
  • Creating goals
  • Oversea workflow
  • Train leads and employees
  • Provide guidance and feedback
  • Monitor the floor and performances
  • Delegate plans and goals

Front desk agent

Hampton by Hilton
11.2021 - 02.2025
  • Communicate issues
  • Hospitality manners
  • Professional attitude
  • Active listening
  • Create a home away from home environment
  • Daily filling and reports
  • Multi-tasking
  • Detail-oriented

Transportation admin/ dock manager/ ups assistant supervisor

Staffmark
01.2016 - 02.2022
  • Dispatching paper works to specific locations
  • Communicated with drivers on daily basis about the goal of the day
  • Paper sortation
  • Microsoft excel and word
  • Logistics
  • Auto delivery
  • Data entry
  • Scheduling
  • Vendor management
  • Database
  • Route planning
  • Warehouse operations
  • Fork lift driver
  • Supply chain management
  • Oversea the inbounds and outbound loads

Education

diploma -

Lincoln High school
tacoma, wa
01.2006

Skills

  • Strong communicator
  • Problem solver
  • Team player
  • Active listener
  • Adaptability
  • Employee training
  • Workflow oversight
  • Supply chain management
  • Microsoft Excel
  • Data entry
  • Logistics coordination
  • Active listening
  • Problem solving
  • Performance monitoring
  • Customer relationship management
  • Vendor management
  • Effective communication
  • Detail orientation
  • Route planning
  • Team building

References

  • Eric Daniel, Transportation Regional Manager, UPS Mail Innovation, 253-266-6330
  • Iolanda Brownlee, Transportation Planner, 253-359-3319

Leadership Experience

Being in a leadership role made me realize that delegation and communication was key in an operation. I am a mother and at home I manage to make sure the house is in good proper condition as far as cleaning, maintaining a well-structured environment for the family. This is exactly how I treat my work environment as well.

Communication Skills

We worked with different vendors to make sure loads were being delivered and received properly, and for years there was always a sensitive line of communication there, until I was able to create a better line of communication via phone calls and emails that were detailed and visible for both operations teams to navigate issues and solve the miscommunications.

Certification

  • Forklift driver
  • bankteller certificate

Languages

Samoan
Professional

Timeline

UPS Operations supervisor

UPS Mail Innovation
02.2022 - 02.2025

Front desk agent

Hampton by Hilton
11.2021 - 02.2025

Transportation admin/ dock manager/ ups assistant supervisor

Staffmark
01.2016 - 02.2022

diploma -

Lincoln High school
Josephine Vaetoe