Results-driven operations supervisor with expertise in workflow management, employee training, and logistics oversight. Known for strong communication and problem-solving skills, committed to fostering team collaboration and achieving organizational goals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Being in a leadership role made me realize that delegation and communication was key in an operation. I am a mother and at home I manage to make sure the house is in good proper condition as far as cleaning, maintaining a well-structured environment for the family. This is exactly how I treat my work environment as well.
We worked with different vendors to make sure loads were being delivered and received properly, and for years there was always a sensitive line of communication there, until I was able to create a better line of communication via phone calls and emails that were detailed and visible for both operations teams to navigate issues and solve the miscommunications.