Josephine Wagner
Endeavor,WI
Summary
Experienced professional with background assembling products in fast-paced manufacturing settings. Great quality and organizational skills with proficiency in operating equipment, packaging shipments and keeping work areas clean. Works well in group efforts.
Overview
8
8
years of professional experience
Work History
Production Assembler/Utility Worker
Research products Corporation
Poynette, WI
09.2020 - Current
- Assembled components and sub-assemblies according to written instructions, diagrams, and blueprints.
- Used hand tools such as hammers, wrenches, screwdrivers to assemble components correctly.
- Cleaned work areas and equipment regularly to maintain a safe and orderly workplace environment.
- Trained new employees on proper assembly techniques and procedures.
- Loaded raw materials into machines prior to operation.
- Repaired defective parts using appropriate machinery or hand tools.
- Identified faulty equipment or processes that may require maintenance or repair services.
- Adjusted machine settings according to product specifications and requirements.
- Stocked supplies needed for assembly process such as screws, nuts bolts.
- Assisted other team members with troubleshooting complex problems on the assembly line when required.
- Trained new employees on proper use of machinery in order to meet production goals efficiently.
- Operated forklifts to get raw products for other assemblers on the lines.
- Followed safety regulations while operating machinery in accordance with company policies and procedures.
- Monitored machine operations during shift to detect malfunctions or out-of-specification operating conditions.
- Rotated through series of different stations based on team needs.
- Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping.
- Trained new assembly staff on proper assembly techniques, safety protocols, and quality standards.
Cashier/Production Staff
Goodwill
Portage, WI
06.2019 - 10.2020
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Sorted and priced product
- Accepted, collected and sorted donations
Cashier/Office Administrator
Pride Of America Camping Resort
Pardeeville , WI
04.2017 - 06.2019
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Took reservations in person and over the phone.
- dealt with costumer conserns and complaints
Supervisor/Instructor
Cascade Mountain
Portage, WI
11.2016 - 06.2019
- Directed and supervised a team of 10 employees in daily operations and an average of 60 students, aged 4-12.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to employees regarding job duties and responsibilities.
- Lead and instructed individuals and groups of up to 12 students.
- Created schedules for employees and students for lessons.
- Organized and prepared equipment for the day's lessons.
- Evaluated skill levels and progress of students and placed in appropriate classes
- Met up with students and their guardians to discuss progress and areas of improvement.
Education
High School Diploma -
Portage High School
Portage, WI06-2020
Skills
- Plant safety and organization
- Product Assembly
- Product Testing
- Hand tools proficiency
- Adaptive Learning
- Product Inspections
- Process Documentation
- Precision measurement
- Visual Inspection
- Verbal and written communication
- Problem solving
- Active Listening to Communicate with others to effectively build rapport with coworkers and solve problems when necessary
- Computer Skills
- Customer Service
- Microsoft Word
- Intermediate level of Spanish (4 years foreign exchange experience)
Timeline
Production Assembler/Utility Worker
Research products Corporation
09.2020 - Current
Cashier/Production Staff
Goodwill
06.2019 - 10.2020
Cashier/Office Administrator
Pride Of America Camping Resort
04.2017 - 06.2019
Supervisor/Instructor
Cascade Mountain
11.2016 - 06.2019
High School Diploma -
Portage High School
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