Josephine Wayne
Colorado Springs,CO
Overview
24
24
years of professional experience
Work History
Owner/ President
Restoration King LLC
Colorado Springs, CO
01.2021 - Current
- Developed strategic plans to enhance profitability and efficiency.
- Discovered fresh avenues for growth, expansion, and diversification.
- Devised and implemented customer acquisition initiatives through targeted marketing campaigns.
- Negotiated contracts with vendors and suppliers.
- Maintained relationships with existing clients by providing superior customer service.
- Analyzed industry trends to develop competitive strategies.
- Examined and assessed legal documentation relevant to business processes.
- Maintained adherence to all local, state, and federal regulations.
- Developed comprehensive policies and procedures to enhance organizational efficiency.
- Conducted performance evaluations to enhance team members' productivity.
- Managed record-keeping for production, inventory, income, and expenses.
- Worked closely with technical and IT teams to create company website and online advertisements.
- Interviewed, trained and supervised employees.
- Managed daily sales reconciliation, bank deposit preparation, and assessment of financial transaction reports.
- Leveraged analysis of financial statements and trends to drive informed business decisions and enhance cash flow management.
- Assigned responsibilities to team members while establishing priorities and objectives.
- Implemented efficient inventory management practices by regularly assessing stock levels and replenishing merchandise as needed.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress through the establishment of plans, budgets, and measurement of results.
- Executed marketing initiatives to enhance the growth of company services.
- Established organizational policies, procedures, and goals.
- Engaged with the community and advocated for the organization's mission through participation in various events and forums.
- Worked closely with team members to optimize organizational operations.
- Developed a comprehensive marketing strategy to enhance community engagement and promote the organization's initiatives.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Integrating marketing and sales strategies with business development and operational leadership plans.
- Managed corrective action plans to address structural, organizational, and departmental challenges.
Managing Co-Owner
Restoration King LLC
Colorado Springs, CO
01.2008 - 01.2011
- Monitored expenses, created budgets, and efficiently allocated resources.
- Analyzed customer feedback to improve service quality.
- Conducted market research studies to identify trends and opportunities.
- Identified areas for process or procedure enhancement.
- Kept records for production, inventory, income and expenses.
- Developed marketing strategies to increase sales and enhance brand recognition.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Co-hired top-level talent and provided consistent mentoring, building strong management team.
Office Manager
Restoration King LLC
Colorado Springs, CO
12.2006 - 12.2007
- Ensured accuracy of accounts receivable and payable information by tracking invoices and payments.
- Managed office inventory and initiated supply orders.
- Reviewed files and records to obtain information and respond to requests.
- Automated office operations to manage client correspondence, payment schedules, and data communications.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
Foreign Language Teacher
Systems Plus College Foundation
Angeles City, Philippines
08.2004 - 04.2005
- Delivered customized lessons to students, tailoring instruction to their unique needs and abilities.
- Developed lesson plans that incorporated a variety of teaching strategies such as lectures, group activities, demonstrations, multimedia presentations and field trips.
- Evaluated student performance using various assessment methods such as oral and written tests, quizzes, and projects.
- Motivated students to apply language skills in authentic situations.
- Coordinated extracurricular events centered around foreign language learning.
- Developed an integrated curriculum for Japanese language acquisition that focused on developing proficiency in speaking, reading, writing, and auditory comprehension.
Japanese Interpreter
Police Headquarters
Yamanshi Ken, Japan
05.2000 - 03.2004
- Ensured accurate real-time communication through oral translations and interpretations.
Timeline
Owner/ President
Restoration King LLC
01.2021 - Current
Managing Co-Owner
Restoration King LLC
01.2008 - 01.2011
Office Manager
Restoration King LLC
12.2006 - 12.2007
Foreign Language Teacher
Systems Plus College Foundation
08.2004 - 04.2005
Japanese Interpreter
Police Headquarters
05.2000 - 03.2004