Joseph "Jay" Eblen
KY
Summary
Knowledgeable Account Manager with solid background in managing territories, ensuring optimal market penetration and client satisfaction. Proven track record in fostering strong customer relationships and driving sales growth through strategic planning. Demonstrated proficiency in team leadership and problem-solving skills to surpass targets and adapt to evolving market conditions.
Overview
11
11
years of professional experience
Work History
Territory Manager
Zynex Medical
12.2022 - Current
- As a Territory manager I am responsible for meeting sales quota on providing cutting edge technology to patients in pain each month by doing the following: cultivating new business opportunities with medical providers across my territory in south central Kentucky
- Managed a diverse portfolio of accounts within my territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in my assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Attended trade shows and industry events to promote company products and services.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
CEO/Owner
Fairview Recruiting
05.2022 - Current
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Account Manager
RJ Young
09.2022 - 12.2022
- As an account manager at RJ Young, I Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated prices, terms of sales and service agreements.
- Monitored service after sale and implemented quick and effective problem resolutions.
Senior Account Executive
Cambridge Medical Professionals
03.2019 - 05.2022
- As a Senior Account Executive/Vice President of the North East United States I am Responsible for cultivating new relationships with clients (Hospitals and Private practices) and candidates (Doctors and Nurse Practitioners) in my assigned territory and brokering executive contracts for the medical provider to begin work for said clients
- This role has blessed me with the opportunity to cultivate business relationships with Psychiatrist, PMHNP’s, PA’s and Healthcare Administrators/Executives across the country
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Cold called prospects to explain partnership benefits, representing company values.
Pharmacy Technician
Sams Club Pharmacy
04.2017 - 03.2019
- As a Pharmacy technician I answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Manager
Western Kentucky Women’s Basketball
01.2014 - 04.2017
- As a manager for the Lady Topper basketball team I was responsible for all equipment, uniforms, setting up for practices and assisted in scheduling meeting times and other team functions
- Accomplished multiple tasks within established timeframes.
- Streamlined administrative processes to reduce workload for coaching staff while maintaining compliance with league regulations.
- Coordinated travel arrangements for teams, ensuring efficient transportation and accommodations during away games.
Education
Bachelor degree - Biology, Chemistry
Western Kentucky University
Skills
- Goals and performance
- In-depth product knowledge
- Sales expertise
- Customer Relationship Management
- Relationship Building
- Issue Resolution
- Multitasking and Organization
References
- Mike Buchanon, Warren County Judge Executive, 270-991-3922
- Jay Holland M.Ed, Owner Lake Forrest Recruiting, 270-606-0301
- Dr. George Wayne Bush M.D, General Surgeon, 270-991-5984
- Meredith McCloud Pharm D., Pharmacist/Pharmacy manager, 678-642-5523
Hobbies and Interests
- Spending time with family
- Playing golf
- Hunting
- Fishing
Volunteer Experience
- Board Member, WCYFL Warren County Youth Football League, 07/01/19, 07/01/23
- Football Coach, Little League Football, 08/15/14, 11/01/19
Timeline
Territory Manager
Zynex Medical
12.2022 - Current
Account Manager
RJ Young
09.2022 - 12.2022
CEO/Owner
Fairview Recruiting
05.2022 - Current
Senior Account Executive
Cambridge Medical Professionals
03.2019 - 05.2022
Pharmacy Technician
Sams Club Pharmacy
04.2017 - 03.2019
Manager
Western Kentucky Women’s Basketball
01.2014 - 04.2017
Bachelor degree - Biology, Chemistry
Western Kentucky University