Certification (Comptia Network+)
Entry-level IT professional with CompTIA Network+ and Google IT Support certifications. Strong foundation in networking concepts and hands-on experience managing computer, printer, and AV systems in organizational environments. Skilled in troubleshooting, cabling, and supporting end-users. Seeking to grow as a Data Center Technician at AWS, leveraging technical knowledge, reliability, and proven ability to manage critical equipment.
Certification (Comptia Network+)
Certification (Google IT Support)
• Installed, configured, and maintained computers and printers, performing both hardware and software troubleshooting.
• Assisted with Adobe Creative Suite editing projects and supported cabling setup for small business operations.
• Managed office technology, including routers, computers, and printers.
• Provided end-user support and resolved technical issues to maintain workflow continuity.
• Performed video editing for presentations and events.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Publisher).
• Oversaw live streaming systems and network-connected media equipment, ensuring reliable operation during services.
• Troubleshot and maintained computers, printers, and network devices used by staff.
• Provided leadership for a team of 200 members, organizing and leading weekly meetings.
• Supported, mentored, and cared for team members, fostering collaboration and community.
(coursework, labs, and training exposure)