Joseph Juarez
Anaheim,CA
Summary
Ever since I was a kid, I've always like helping people with any situation. I've always working and keeping my mind busy. Even if I don't know anything about it, I still love to learn how to do it. Just like this major that I am studying, I really want to learn and get into this major. I always been super committed to what I want to get into. Even at young I loved working with tools. I've always been into sports. I was a soccer player, I first started playing soccer at the age of 8 and stopped in my Jr. year of high school. Nowadays I work at a super market called Albertsons and I go to cypress college for my General education and to get certified in Auto Technician and guitar.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Courtesy Clerk, Deli clerk, Grocery clerk
Northgate Gonzalez Market
Anaheim, CA
07.2020 - 01.2022
- Servers such as, serving bread, drinks and food
- At Northgate I was put everywhere
- I was a bagger, I would go outside and collect the carts
- I am great with customer service
- Then the HR and store director gave me an option on where I wanted to work next in the store and I decided grocery for a more challenging work
- While in grocery, I learned everything there is to know about restocking and facing all products, rotating certain products to have the new ones behind the one that have been sitting for a while
- After that I learned about the deli department and how to work the products
- Restocking milk and eggs and working frozen
- Keeping an eye on what sells the most on certain times to then go and restock
- Nowadays at Northgate, when a manager isn’t present, I am next in line who in charges of my department
- I work well with my coworkers and know how to run a team.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Checked for outdated and overripe grocery items and removed from inventory.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Restocked and organized merchandise in front lanes.
- Gathered and submitted feedback from customers to help managers understand current preferences and buying habits.
- Recommended products to customers to drive sales.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
seller
Zumiez
Santa Ana, CA
11.2019 - 01.2020
- While working in Zumiez seasonally I learned a lot of how to talk to the customers
- What kinds of questions to ask the customers
- How to make sales, how to approach the customers and how to work with different of workers and customers.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Prepared and deliver customer sales quotes.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Worked independently with minimal supervision.
- Contributed to team objectives in fast-paced environment.
cashier
Anaheim High School
Anaheim, CA
09.2017 - 05.2019
- I was a cashier in the school's cafeteria
- I learned how to work with money and how to be fast with each student.
- Processed customer refunds and exchanges according to established guidelines.
Courtesy Clerk
Albertsons Grocery Store
Placentia, CA
01.2022 - Current
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Assisted customers with large purchases by carrying items to vehicles.
- Restocked and organized merchandise in front lanes.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Gathered and submitted feedback from customers to help managers understand current preferences and buying habits.
- Resolved concerns with products or services to help with retention and drive sales.
- Collect all shopping carts no matter the weather conditions.
- Maintain all my duties and never miss a duty.
- Get all my jobs done on time and still have time to help other co workers or customer.
- Responded to customer calls and emails to answer questions about products and services.
- Clean entire store, including taking out all the trash and sweeping the entire floor even restroom.
Education
High School Diploma -
Anaheim High School
Anaheim, CA 08.2015 - 05.2019
GED -
Cypress College
Cypress, CA 08.2019 - Current
Skills
Bilingualundefined
Timeline
Courtesy Clerk
Albertsons Grocery Store
01.2022 - Current
Courtesy Clerk, Deli clerk, Grocery clerk
Northgate Gonzalez Market
07.2020 - 01.2022
seller
Zumiez
11.2019 - 01.2020
GED -
Cypress College
08.2019 - Current
cashier
Anaheim High School
09.2017 - 05.2019
High School Diploma -
Anaheim High School
08.2015 - 05.2019
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