Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Johnson

Summary

Experienced Learning and Belonging professional with years of proven ability to transform a company's learning and belonging strategies.

Overview

11
11
years of professional experience

Work History

Director of Learning & Belonging

Bluevine
07.2021 - Current
  • Curate and manager all global DEIB initiatives (3 countries) to ensure we curate a culture of belonging throughout the complete candidate/employee life cycle
  • Design and launch global ERGs servicing those who identify as women, LGBTQIA+, and those who live with visible/non-visible disabilities
  • Write internal communications regarding cultural moments of importance
  • Enhanced employee performance by developing and implementing comprehensive learning programs.
  • Launch global Conscious Inclusion training for all people leaders
  • Coach and develop first-time leaders with critical people leadership skills
  • Strategize and oversee a global virtual development series
  • Curate, launch, and measure a 3-phase leadership development program for 160 managers
  • Coach and develop C-Level and global Executives on leadership competencies expectations and DEIB strategies
  • Redesign and oversee global new hire orientation programming
  • Maintain global L&B budget to ensure financial responsibility and ensure maximum ROI across programs

Global Director of Learning and Development

Godiva
08.2020 - 07.2021
  • Design and launch the organization's first DEIB strategy to include a team of 12 Diversity Champions
  • Support all global retail channels (5 global markets) with customized learning strategies, resources and tools
  • Align on learning strategies to support the strategic vision and pillars of the organization
  • Establishing a culture of learning, openness and feedback across the organization
  • Collaborate cross-functionally and with all Global HR Partners on growth planning strategies
  • Create and implement a new mentoring program, process and tools to elevate the top 25 global employees
  • Leading a network of 8 global learning partners to ensure local market customization and execution
  • Determine appropriate budgets and administered expenditures

Director of Education

Kiehl's Since 1851
10.2019 - 08.2020
  • Supported all distribution channels with customized learning materials needed to elevate their skill and guest experience
  • Work with internal teams to schedule local market seminars
  • Led the strategy and execution for the launch of the first digital learning platform at Kiehl's
  • Curated unique training moments to include PowerPoint, selling tools, and digital courses
  • Reimagined the on-boarding process for new hires and implement a coaching strategy for field executives
  • Developed 2 training executives to elevate job performance, uphold brand messaging and standards and drive growth through building on their strengths
  • Ensured profitability by maintaining all budget guidelines
  • Participated in US ERG for the LGBTQIA+ community

Education Executive and Development Lead

CHANEL
04.2013 - 08.2019
  • Created and managed all aspects of Educational content, tools and materials for the US market focused on Skincare and Fragrance – 3500 learners, 700 doors
  • Created unique and creative facilitated content, digital learning tools ,and strategy to meet the current needs of the business
  • Curated learning programs to help meet the learning gaps identified with customer voice NPS
  • Trained, developed and mentored new trainers to help refine their facilitation skills and manage their roles
  • Reimagined, piloted and scaled new on-boarding strategy and tools for US market for Fragrance and Beauty
  • Supported Fashion Learning in customizing their onboarding program to align with Fragrance and Beauty
  • Collaborated on product assortment specific to the US
  • Led national project to help reposition the brand's point of view on Fragrance
  • Consistently managed T&E budget throughout the year

Education

MPS - Psychology of Leadership

Penn State University
World Campus

Bachelor of Science - Music Education

Mississippi State University
Starkville, MS
05.1995

Skills

  • DEIB Strategy and Program Management
  • New Program Curation and Launch Strategy
  • Executive Coaching
  • Customized Learning Strategy and Execution
  • Change Management
  • Curriculum Facilitation
  • Instructional Design
  • Cross-Functional Relationship Building
  • Leadership Development
  • Coaching and Mentoring

Timeline

Director of Learning & Belonging

Bluevine
07.2021 - Current

Global Director of Learning and Development

Godiva
08.2020 - 07.2021

Director of Education

Kiehl's Since 1851
10.2019 - 08.2020

Education Executive and Development Lead

CHANEL
04.2013 - 08.2019

MPS - Psychology of Leadership

Penn State University

Bachelor of Science - Music Education

Mississippi State University

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Joseph Johnson