Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joseph Democko

Joseph Democko

Riverside

Summary

Motivated and dependable professional with over 15 years of experience in administrative support, medical billing, and customer service. Proven track record of mastering new skills quickly, working independently, and providing exceptional service. Adaptable, detail-oriented, and highly organized with strong communication and interpersonal abilities.

Overview

22
22
years of professional experience

Work History

HR Expert

Target
06.2024 - Current
  • Identify training needs and promote continuous learning for team members and leaders.
  • Support staff on HR-related topics including scheduling, pay practices, and company policies.
  • Assist with hiring and onboarding new employees.
  • Handle transactions using POS systems; process cash, credit, and debit payments.
  • Provide exceptional customer service including returns and inquiries.
  • Maintain a clean and organized checkout area.

Administrative Assistant / Medical Biller, Accounts Receivable

Monarch Management Services
09.2013 - Current
  • Coordinate meetings, travel, and scheduling to ensure time efficiency.
  • Prepare budgets, manage expenditures, and oversee inventory.
  • Process payroll and manage accounts; resolve billing complaints to improve client satisfaction.
  • Lead new employee orientation and support various administrative functions.

Restaurant Manager

Bahia Grill
01.2020 - 01.2024
  • Implement operational improvements based on customer feedback.
  • Ensure compliance with health and safety regulations.
  • Manage payroll, hiring, performance recognition, and terminations.
  • Handle daily financial transactions with accuracy.
  • Deliver exceptional service by anticipating and responding to guest needs.

Medical Billing / Administrative Assistant

Medsource Diagnostics
08.2003 - 09.2013
  • Submit insurance claims accurately for prompt processing.
  • Resolve billing disputes and improve account resolution accuracy.
  • Process insurance payments and maintain financial documentation.
  • Manage calendars, schedule appointments, and oversee office supplies.
  • Maintain confidential records in both physical and digital formats.

Education

High School Diploma -

Santiago High School
Corona, CA

Skills

  • Credit & Collections
  • Invoice Processing
  • Payroll & Discrepancy Resolution
  • Microsoft Office & Spreadsheets
  • Recordkeeping & Document Control
  • Data Entry & Appointment Scheduling
  • Office & Administrative Support
  • Customer Service
  • Cash Handling & POS Systems

Timeline

HR Expert

Target
06.2024 - Current

Restaurant Manager

Bahia Grill
01.2020 - 01.2024

Administrative Assistant / Medical Biller, Accounts Receivable

Monarch Management Services
09.2013 - Current

Medical Billing / Administrative Assistant

Medsource Diagnostics
08.2003 - 09.2013

High School Diploma -

Santiago High School

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